The Action Group
All in Edinburgh - Employment Advisor

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Location: The Action Group, The Prentice Centre, 1 Granton Mains Avenue
Employment Advisor
Hours: 39 per week
Line Managed by: All In Edinburgh Manager
Location: A mix of office and community-based work, with the option for some home working.
Salary: £27,554.97 - £28,795.45 per annum based on 39 hour week
Are you passionate about making a real difference in people's lives? Join our All In Edinburgh team at The Action Group, part of the All in Edinburgh Supported Employment Consortium, where you’ll support individuals with disabilities and long-term health conditions to find, secure, sustain and thrive in meaningful employment.
Requirements
The Action Group seeks a highly organised, empathic professional with a passion for supporting and empowering people. You will work as part of the Real Jobs team helping adults with support needs to find and sustain paid employment. We support people with disabilities and long-term health conditions to find, maintain, sustain and progress in the job they choose, by providing person-centred 1:1 support following the five-stage supported employability pipeline model.
All In Edinburgh at The Action Group is one of four partners who make up the AiE consortium, providing supported employment across Edinburgh.
Useful Skills For This Role
These are not required, but would be an advantage to any applicants.
- Experience in Recruitment or Support Work
- A Qualification in Supported Employment
To learn more about our recruitment process please click the link 🔗 - Our Recruitment Process
To support our commitment to a fair and inclusive recruitment process, we invite all candidates to optionally complete the
The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.
This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.
As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. Please note that the cost of obtaining this certificate will be the responsibility of the candidate.
If you need any support or adjustments during the application process, please don’t hesitate to reach out to us. We are committed to making this process as accessible as possible for everyone.
The Action Group Recruitment 📧 recruitment@actiongroup.org.uk 📞 0131 285 5207
About The Role
Purpose of the Post
An Employment Advisor works to support adults with support needs to find and sustain paid employment. Employment Advisors provide an end-to-end employment support service to clients, meeting The Action Group’s vision that individuals encounter no barrier to their chosen lifestyle.
You will join a team, where you will provide employment support in line with the Scottish Government’s 5 stage supported employment framework and City of Edinburgh Council’s strategic skills pipeline to ensure that clients are able to engage with the service, develop their employability skills, enter paid employment, sustain their employment and develop in-work skills that give them the opportunity to progress in their chosen career.
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You will be working within All in Edinburgh, a Supported Employment Consortium operating across the city. This service has very challenging employment targets. As such the successful candidate will be required to deliver a high level of job outcomes for individuals who may have significant barriers to entering paid employment.
Work With Clients
To provide a holistic 5-stage employment support service to clients with disabilities including:
- Initial Engagement:
- Working with potential clients to establish whether the service can meet their employment needs
- Explaining the service offer in a way which meets the communication needs of the client
- Vocational Assessment:
- Undertake a full vocational assessment, building a consensus with the client of their skills, experience, abilities and job preferences
- Work with other professionals/carers/family members
- Job Search/Job Matching:
- Supporting clients with CV building, job applications, interview support, liaising with benefit agencies
- Job Coaching:
- Completing a full job and task analysis of a new job according to TSI principles
- Coaching clients to understand their role and responsibilities at work
- Supporting clients to complete workplace training and to develop natural supports in the work place among their work colleagues
- In Work Progression:
- Ensuring clients receive support with career progression either in their current role, to be promoted or to find another job at another organisation
- To work with clients in work and at risk of losing their job, to maintain it.
- To support clients to remove barriers and obstacles to working
- To work in partnership with The Action Group’s advice service to ensure that client benefits are correct
- To work in partnership with other agencies to ensure that all support services clients receive are working towards the same objectives
- Maintaining the highest standards of data protection and client confidentiality, in line with The Action Group policies
Work With Employers
- Marketing the All In Edinburgh service to prospective employers, identifying possible job opportunities and working with employers to meet their recruitment needs
- Supporting employers to understand the benefits of employing people with disabilities and the positive impact that diversity in the workplace has on their workforce
- Supporting employers to understand the implications of the Equality Act 2010 and to make reasonable adjustments where appropriate
- To support clients to apply for Access to Work funding where these adjustments have a cost attached, in agreement with the employer
- Supporting employers with management (where required) including through supervision, appraisal, capability, disciplinary and grievance processes
- Provide advice to current employers relating to clients and be available to answer queries or concerns about our clients
- Support employers to develop a better understanding of disabilities in the workplace and provide creative solutions to improve workforce diversity including positive action, job creation and job-carving
Outcomes: Targets To Be Measured


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- Individual Caseload: 20 clients
- Outcome:
- Job entry: A paid job for a client that lasts at least 4 weeks
- Sustainment: An intervention to ensure that a job at risk is sustained due to the support of the Employment Advisor
- Progression: Support by an Employment Advisor to achieve a progression at work for a client including promotion, a new post at the same employer or an increase in duties/responsibility
Employment advisors are expected to deliver outcomes, and failure to do so may result in not passing the probationary period or being subject to the Action Group’s capability process.
Decisions Made In Course Of Job
- Supporting clients and employers to reach a consensus about in-work problems, ensuring the needs of both groups are met
- Negotiating shift patterns, salary and reasonable adjustments on behalf of clients
- Working with clients to identify the level of employment support required and agreeing times and dates of support
- Recognising when a client is not engaging and taking appropriate steps to motivate them
- Identifying when to refer clients to another service
- Agreeing with employers the amount of initial job coaching required and implementing a plan to withdraw support
Project Work
- To undertake administrative duties on behalf of the service including managing referrals, updating databases, taking minutes at meetings or any other reasonable duties as required
- To attend and engage in team meetings, case review meetings and networking events
- To produce and deliver presentations, with support from the Employment Services Manager, at events as required
- Writing reports and case studies
- To cover the drop-in service when required
Record Keeping And Procedures
- Taking full responsibility for accurate and timely recording of all client information required as part of the role
- To keep accurate and up to date case notes on the case management database ‘Helix,’ including outcome information
- Complying with the Action Group’s Confidentiality and Data Protection policies
- Ensuring clients have given consent via either electronically or signed copies of all mandatory paperwork in their hard copy file
- Obtaining all supporting evidence which clients are required to show eligibility for the service, which are also required for annual audit by our funders.
Responsibilities
Employment Advisors are required to take ownership of their own workload, ensuring that they are able to manage their time effectively, undertake effective administration and achieve outcomes.
- You will be expected to keep your Outlook calendar appointments up to date, and logging-on to our lone working app PeopleSafe daily.
- Staff are required to work without direct supervision for the majority of the time
- Staff will be supervised by the Team Manager who reports to the Development Manager responsible for Employment Services across the Action Group
- Attend regular conversation-based meetings with the team leader for support to manage caseloads, meeting training requirements, and address other professional development needs
Qualifications
Employment Advisors will have, or will undertake the PDA in Supported Employment Qualification within the first year of employment.
Employment Advisors will have, or will undertake the relevant training in teaching tasks and Training in Systematic Instruction
Useful Skills And Experience
Employment Advisors should have experience working
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