Securitas
Alton, Front of House and Security, Brand Ambassador (STARS)
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Job Description
We have an exciting opportunity for an experienced Front of House, Reception, Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Alton, GU34 2YT.
Are you ready to play a pivotal role at the heart of a prestigious corporate client environment? We’re looking for someone who thrives on precision, professionalism, and purpose — someone who can deliver exceptional service while safeguarding people, property, and information with integrity.
In this key position, you’ll be the trusted go-to for all enquiries, ensuring everything runs like clockwork. Your attention to detail, calm presence, and commitment to excellence will shape a safe, seamless, and client-focused experience every single day.
More than a job — this is your opportunity to represent both a world-class client and the Securitas brand with pride, confidence, and credibility. If you’re driven, discreet, and passionate about creating secure environments where people and businesses can thrive — we want to hear from you.
Job Details
- Hours: 22.5 hours per week (Alternating shifts each week)
- Shifts:
- Week 1:
- Mon/Tue: 08:30 - 17:15
- Wed: 08:30 - 13:30
- Week 2:
- Wed: 12:15 - 17:15
- Thu/Fri: 08:30 - 17:15
- Week 1:
- Pay Rate: £17.50 per hour
- Start Date: ASAP
Responsibilities
- Meet and greet all staff, visitors, and contractors in a professional and personable manner.
- Deliver a consistently high-end customer-focused experience.
- Embody a high-performance approach and encourage colleagues to do the same.
- Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard.
- Work closely with client contacts (Facilities Manager, Office Manager, etc.) to ensure the office and/or front of house environment is a great place to visit and work.
- Assist in emergency situations.
- Provide timely and accurate information.
- Respond appropriately to varying and fast-changing priorities.
- Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.).
- Represent Securitas and the client organisation in a manner that is in-keeping with the values, brand identity, and culture of both.
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Qualifications
Essential criteria:
- Demonstrated ability to work reliably and accurately.
- Clear and confident communication skills.
- Maintains confidentiality and professional conduct.
- Attention to detail with strong organisation and prioritise tasks effectively in a dynamic environment.
- Proven ability to follow structured processes.
- Ability to obtain National Security Clearance.
- Due to the nature of this role and the level of security clearance required, applicants must be sole UK nationals (British citizens only). Unfortunately, we are unable to consider dual nationals or applicants who hold citizenship of another country, even in addition to British citizenship.
- Right to work in the UK.
- Minimum 5-year checkable work/education background.
Essential Skills
- Highest quality personal appearance.
- Flexible, professional, and adept at working under pressure.
- Outstanding written, verbal, and oral communication skills.
- Customer-oriented with a passion for high-level service.
- Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
- Polite and proactive.
- Punctual and trustworthy.
- Able to use initiative and highly adaptable.
- Experienced in Customer Service, Front of House, Concierge, Hosting, or Customer-facing role ideally within a corporate environment.
- Demonstrate the values of integrity, vigilance, and helpfulness which Securitas prides itself on.
Company Benefits
Health & Wellbeing:
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional, and physical
- Dental and Physical Health Plans
Lifestyle Benefits:
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out, and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA's
- Eligibility for Costco Membership
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Learning & Development:
- Support with further education
- 100's of eLearning courses
- Accredited courses by C&G, ILM, IOSH, and SIA
- Leadership Development programs both local and global
About Securitas
Ready to make a difference? You're one step closer to joining over 322,000 colleagues worldwide who help make your world a safer place every day.
At Securitas, our values of Integrity, Vigilance, and Helpfulness guide everything we do. We believe in making a clear promise to our people:
- Opportunity – Seeing potential in every person
- People – Putting people at the heart of what we do
- Purpose – Making your world a safer place
Next Steps
Our Talent Team reviews every application carefully and is here to support you throughout the process. Whatever the outcome, you'll always hear back from us.
Creating spaces for you to belong
We're proud to be a Level 2 Disability Confident Employer and are committed to creating an inclusive workplace where everyone can thrive. Through our networks, partnerships, and celebrations throughout the year, we're building a culture where differences are valued and people can be themselves.
Ready to see a rewarding world?
From day one, you'll have access to a range of benefits, including:
- Employee discounts with leading global and local brands.
- Health and wellbeing support, 24/7 online GP services.
- Pension and financial wellbeing resources and support.
- Life assurance for added peace of mind.
- Employee eligibility to EV Schemes (Subject to graded benefits).
Keen to take the next step...
Join a team that values your contribution, supports your growth, and helps you build a rewarding career.
Click "I'm Interested" and start seeing a different world with Securitas UK.
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