Mayer Brown
Alumni Relations Senior Specialist
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Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.
We are a collegial and collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential, all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.
If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Alumni Relations Team in our London office as a Senior Specialist: Alumni Relations.
The Role
The Senior Specialist: Alumni Relations plays a key role in growing and strengthening the firm's global alumni community.
Working closely with the Assistant Director: Global Alumni Relations, the role is responsible for delivering alumni engagement initiatives, communications, events, relationship management activities, and database administration that support the firm's strategic objectives.
The successful candidate will help create meaningful connections between the firm and its alumni, while supporting the development of a vibrant global network that generates value through recruitment, business development, brand advocacy, knowledge sharing, and professional connections.
Hours
Standard hours are 9:30am to 5:30pm with flexibility in accordance with the needs of the business.
Our current working from home policy allows for two days working from home, subject to business need. This policy is subject to change and does not form part of contractual terms.
Responsibilities
Alumni Relations
- Support the execution of the firm's global alumni strategy and annual engagement plan.
- Manage day-to-day communications and interactions with alumni.
- Build and maintain relationships with alumni across key geographies, practices, industries, and career stages.
- Assist in identifying and engaging high-priority alumni for strategic initiatives, publications, events, and networking opportunities.
- Respond to alumni enquiries and act as a key point of contact for members of the Alumni Network.
- Identify opportunities to enhance the overall alumni experience and increase alumni participation and community engagement.
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Alumni Communications
- Develop and coordinate alumni communications, including newsletters, email campaigns, website content, social media content, and promotional materials.
- Work with internal stakeholders to source relevant news, updates, and opportunities for alumni audiences.
- Ensure communications are targeted, relevant, and aligned with engagement objectives. Segmented communications and engagement journeys are a core objective of the alumni program.
- Monitor communications and social media performance, analyse engagement data, and recommend improvements.
Event Management
- Plan, coordinate, and execute virtual and in-person alumni events globally, including reunions, networking receptions, webinars, panel discussions, and educational programs.
- Manage event logistics, speaker coordination, invitations, registrations, communications, and post-event follow-up.
- Work with internal stakeholders to promote firm-wide events to alumni where appropriate.
- Track attendance, engagement metrics, and participant feedback.
Alumni Benefits And Programs
- Promote and administer alumni benefits, including networking opportunities, educational resources, mentoring initiatives, referrals, job board activities, and professional development offerings.
- Support initiatives that facilitate alumni-to-alumni and alumni-to-firm connections.
Administration and Database Management
- Maintain accurate alumni data within the firm's CRM and alumni platform.
- Support data cleansing, segmentation, profiling, reporting, and analysis activities.
- Manage alumni onboarding and invitation processes.
- Maintain the Alumni Job Board.
Internal Collaboration
- Support alumni-related research, introductions, referrals, and business development opportunities.
- Collaborate with internal stakeholders to extend appropriate firm-wide events, thought leadership programs, and client-facing initiatives to alumni audiences.
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Reporting
- Produce reports and lists as required by the Assistant Director: Global Alumni Relations and stakeholders across the firm.
- Monitor external alumni relations approaches and share relevant insights that could inform future improvements to the alumni program.
- Monitor alumni engagement and participation trends.
- Produce reports and insights to support strategic decision-making and demonstrate program impact.
The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment.
Qualifications, Experience And Personal Attributes
- Bachelor's degree or equivalent professional experience.
- Grade B or above at GCSE level for English Language.
Experience, Skills And Personal Attributes
- 3+ years' experience in alumni relations, professional membership organizations, business development, marketing, events, communications, or relationship management.
- Experience in a law firm or professional services environment is a plus.
- Proficiency with CRM systems and Microsoft Office applications. Experience of using InterAction or PeoplePath would be desirable.
- Excellent written and verbal communication skills.
- Strong organizational and project management abilities.
- Experience managing events and stakeholder relationships.
- Strong attention to detail and commitment to data quality.
- Ability to manage multiple priorities and stakeholders in a fast-paced environment.
- Professional, collaborative, and customer-focused approach.
At Mayer Brown, we are committed to creating an inclusive work environment that offers our people the opportunity and support they need to succeed.
Our culture promotes mutual respect, acceptance, cooperation, and productivity among people from all backgrounds and values different perspectives and ideas.
One of our core values at Mayer Brown is to promote inclusion at all levels within the business, which is actively supported by our Employee Resource Groups — LGBTQIA+, Fusion (Race & Ethnicity), Multi-faith, Women, Enable (Disability), Social Inclusion and Opportunities Network, and Work and Me (Family).
We are happy to discuss any reasonable adjustments that individuals may require throughout the recruitment process and once they have joined the Firm.
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