Ampstek
Amazon Connect Lead Developer
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About Us:
AmpsTek – a global technology leader since 2013 – is transforming how businesses approach technology and staffing solutions. Founded by seasoned technology leaders across the UK, Europe, APAC, North America, and LATAM, and with registered offices in 30+ countries, we deliver exceptional service, scalable solutions, and measurable impact.
With a portfolio of 200+ clients and millions of users across web and mobile platforms, we empower businesses to innovate, grow, and succeed.
Join our team and be part of a dynamic, growth-oriented organization that values talent, creativity, and results.
About the Role:
Job Title: Amazon Connect Lead Developer
Location: Havant UK Hybrid
Role Type: InsideIR35 Contract
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Description:
The ideal candidate must possess strong Amazon Connect expertise. While experience in AWS backend development is desirable, it is not mandatory.
Mandatory Skills:
Amazon Connect
- Hands-on experience in Amazon Connect instance setup and configuration.
- Strong expertise in designing, developing, and deploying contact flows.
- Experience with end-to-end implementation and deployment of Amazon Connect customer journeys.
- Ability to troubleshoot, optimize, and support Amazon Connect solutions in production environments.
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AWS Lex
- Hands-on experience in designing and developing complex AWS Lex bots for customer-facing chat channels.
- Strong understanding of conversational AI, intent management, slot handling, and bot integrations.
- Experience integrating Lex bots with Amazon Connect and other AWS services.
AWS Lambda
- Good understanding of AWS Lambda development and deployment.
- Some experience creating Lambda functions and configuring environment variables.
- Familiarity with integrating Lambda functions with Amazon Connect, Lex, and other AWS services.
- Basic knowledge of troubleshooting and maintaining serverless applications.
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