Transport for London
Analyst
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Analyst
Salary: £39,000
Grade: Band 2
Contract type: TfL
Reference: 4978
Team: Operational Policy Insight & Analysis
Contract details: Perm
Location: Palestra/Hybrid
Application closing date: 31st July @23.59
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to avoid disappointment.
Please note that this role requires successful completion of NPPV2/CTC security clearance.
All offers of employment are subject to satisfactory right-to-work checks. Candidates must be able to demonstrate their right to work in the UK. At the present time TfL is unable to offer visa sponsorship for this role.
Overview Of The Role
We are seeking a highly motivated Analyst to join a specialist team focused on improving safety, security, and operational performance. Working across a range of workstreams, you will use data and insight to identify trends, evaluate performance, and support evidence-based decision making.
You will work closely with decision makers and key stakeholders, providing analysis and recommendations that help improve operational outcomes, inform strategic priorities, and support continuous improvement initiatives. This role would suit someone who enjoys problem solving, working with data, and building strong stakeholder relationships within a fast-paced environment.
Key Accountabilities
- Analyse data from a wide range of sources to identify trends, risks, opportunities, and areas for improvement.
- Produce high-quality reports, dashboards, and performance insights to support strategic and operational decision making.
- Monitor and report on KPIs, ensuring stakeholders have access to accurate and timely information.
- Develop recommendations based on data analysis to support problem solving and provide evaluation.
- Present analytical findings and insights to stakeholders and senior leadership teams.
- Build and maintain effective relationships with internal and external stakeholders.
- Support multiple workstreams and projects, ensuring priorities and deadlines are met.
- Contribute to the development of new reporting methods, processes, and analytical approaches.
- Ensure data integrity and maintain high standards of accuracy and quality.
- Support continuous improvement activities across the wider team.
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Essential Skills, Knowledge & Experience
- Experience in a performance analysis, business analysis, intelligence analysis, or similar analytical role.
- Strong data analysis and data manipulation skills, with the ability to turn complex information into meaningful insights.
- Experience producing performance reports, open source research, dashboards, and KPI analysis.
- Excellent communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
- Strong stakeholder management and relationship-building skills.
- Proven ability to plan, organise, and manage multiple priorities effectively.
- Strong problem-solving skills and the ability to identify opportunities for improvement.
- Experience producing high-quality reports and presenting findings to senior stakeholders such as through Power BI.
- Experience working with Microsoft Office applications, and confidence working with data and reporting tools including advanced skills working in Excel.
- High levels of attention to detail and accuracy.
- Ability to work independently and proactively in a fast-paced environment.
Desirable
- Experience working within a public sector, transport, operational, or regulated environment.
- Experience using business intelligence or data visualisation tools.
- Knowledge of performance management frameworks and continuous improvement methodologies.
- Experience working with external partners and multi-agency stakeholders.
Application Process
Please apply using your CV only. Think carefully about the skills, knowledge, and experience in the advert and cover this in your CV. PDF format preferred and do not include any photographs or images.
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Equality, Diversity and Inclusion
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs to make the process fair.
Benefits
In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below:
- Final salary pension scheme
- Free travel for you on the TfL network
- Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home
- 29/30 days annual leave plus public and bank holidays
- TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
- Private healthcare discounted scheme
- Tax-efficient cycle-to-work programme
- Retail, health, leisure, and travel offers
- Discounted Eurostar travel
We will make every effort to give you as much notice as possible, however, some interviews/assessments could be organised at short notice.
Vetting Process
At Transport for London, safety, trust, and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive, and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.
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