Homes England
Analyst - Technical Operations
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Birmingham, West Midlands (England), B1 2AX : Bristol, South West England, BS1 6EH : Longstanton, East of England, CB24 3EN : London, London (region), E14 4PU : Liverpool, North West England, L3 1BP : Leeds, Yorkshire and the Humber, LS11 9AT : Manchester, North West England, M1 6EU : Newcastle upon Tyne, North East England, NE4 5BZ
Job Summary
Job Purpose
The Cladding Safety Scheme (CSS) seeks to provide financial support, where recovery has not been possible from those responsible, to enable the remediation of eligible buildings with cladding systems which present an unacceptable life-safety risk.
We aim to improve the lives of affected leaseholders by providing them with more certainty and less worry about the safety and financial burden of their property and restoring confidence in the market.
We work with an outsourced firm to undertake the routine administration of CSS. You will be working alongside the operational management team to deliver critically important administrative functions to underpin achievement of performance at pace. It will be important for you to hold a good working knowledge of the entire process so as to provide contingency cover, as and when needed. For the stage(s) of the journey which you are primarily involved, you will deliver administrative tasks autonomously, accurately and timely in line with established procedures, escalating to the operational Senior Management team as appropriately.
You do not need to have specialist skills in construction or building safety, though of course these would be helpful but importantly will be comfortable working in a high volume and pace led environment.
Part of the work could include supporting our outsourced administrator to bring buildings into the scheme, so that they get funding and are fixed in a timely manner for the benefit of leaseholders and residents.
With a commitment to collaboration and agile working you will support the wider team and our delivery partners to learn and embed principles of continuous improvement in all areas of work, learning and iterating to ensure we maximise delivery and the impact of the programme.
Key Relationships
CSS Team, Outsourced Administrator, CSS Applicants, Secretariat.
Job Description
Key Accountabilities and Responsibilities
- Administer applications in line with the agreed operating procedures, both accurately and timely.
- Know when to escalate or seek support from the operational management team.
- Ensure, in line with the scheme of delegations and SLAs, that all secretariat and payment related tasks are actioned efficiently and effectively to ensure that public funds are administered in accordance with established procedures and that we fulfil our contractual obligations to applicants.
- Trial and evolve our processes, regularly contributing to improving our standard operating procedures to achieve the pace and safety outcomes we have committed to delivering.
- Identify ways to improve our digital systems to enhance the end-user experience and achieve the quality of our evidence gathering to underpin our stretching performance targets.
- Analyse and report management information; you are responsible for the accuracy, timeliness and completeness of the management information for the stage of the applicant journey in which you are primarily involved.
- Be flexible to undertake additional responsibilities to support the wider CSS team to deliver priorities if required.
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Homes England employees are expected to be flexible in undertaking duties and responsibilities commensurate with the general character of the role and level of responsibility.
Person Specification
Key Skills, Knowledge And Experience
- Knowledge and/or experience of property and construction is desirable.
- Experience in administering funding programmes.
- Ability to work independently as well as be a good team player and collaborate with stakeholders to achieve common goals.
- Ability to adapt quickly and proactively to a changing environment.
- Able to work across types of tasks and actions to underpin achieving performance at pace.
- Good analytical skills, structured thinking, and logical reasoning; resilient and proactive capable of creative problem solving under pressure.
- Able to think laterally and creatively to identify improved ways of working.
Benefits
Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:
- Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
- Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
- Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
- Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
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Selection process details
To apply please follow the links to our careers page.
Security
Successful candidates must pass a disclosure and barring security check.
For more information on the role, please see the attached Job Description.
Successful applicants will be advised of the outcome of their application and interviews held as soon as practical after the closing date. Feedback will only be provided if you attend an interview or assessment. We would like to take this opportunity to thank you for your interest in this role and Homes England.
Please note – Homes England has a responsibility to ensure compliance with HMG Baseline Personnel Security Standard to address the potential problems of identity fraud, illegal working and deception generally. To ensure compliance we will carry out a pre-employment Personal Identity and Vetting Report through Experian to meet the standard and you will therefore be asked to provide certain information in order that the verification check can be carried out if you are successful in your application.
Homes England Is Committed To Protecting The Privacy And Security Of Your Personal Data. For Further Information Please Refer To Our Privacy Notice Which Can Be Viewed Here
https://www.gov.uk/government/organisations/homes-england/about/personal-information-charter
Nationality Requirements
Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.
Working for the Civil Service
Please note this Post is NOT regulated by the Civil Service Commission.
The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact
Name : RecruitmentInfo@homesengland.gov.uk
Email : RecruitmentInfo@homesengland.gov.uk
Recruitment team
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