Royal United Hospitals Bath NHS Foundation Trust
Antenatal Clinic Administrator
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Job Overview
Are you an experienced Administrator looking for a role where you can truly make a difference?
We are advertising a fixed term post for 12 months to cover maternity leave. The post holder will be expected to work Monday and Tuesday 07:30-15:30 each day. Our dedicated Maternity Services team at the Royal United Hospitals Bath plays a vital part in supporting families during some of the most important moments of their lives.
We are looking for a proactive and organised individual to provide high-quality administrative support to our Antenatal Midwifery Teams. In this varied and rewarding role, you’ll help ensure the smooth running of our service by coordinating appointments, maintaining accurate records, supporting patient queries, and working closely with midwives, clinicians, and wider multidisciplinary teams.
You’ll be supporting a range of specialist pathways, Diabetes, Perinatal Mental Health, Multiple Births—each dedicated to providing personalised, compassionate care to women and families.
Flexibility is key, and you may be required to work across different areas of the service to meet operational needs.
If you’re a confident communicator with a friendly, approachable manner and a genuine passion for supporting high-quality patient care, we’d love to hear from you.
Main duties of the job
Reception and Clerical Support
- Provide an efficient, professional reception service that instils confidence in patients and relatives.
- Act as a point of contact for staff and patients, offering a courteous telephone and face-to-face service.
Communication and Patient Support
- Provide clear, relevant information to women and their relatives.
- Answer telephone enquiries.
Liaison and Coordination
- Communicate effectively with Midwifery teams.
Administrative Tasks and Workload Management
- Photocopying and ordering supplies.
- Making patient appointments.
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Working for our organisation
At the RUH we’re proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed Job Description And Main Responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Qualifications
Essential criteria
- GCSE English and Maths (or equivalent)
Experience And Specific Skills
Essential criteria
- Previous customer-focused environment.
- Previous experience of working in an office environment.
- Ability to use basic functions of Microsoft Office effectively – Word, Outlook.
- The ability to communicate effectively verbally and in writing to patients and staff at a range of levels, including on the telephone.
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Desirable criteria
- Knowledge of medical terminology.
- Previous experience of working in the NHS or similar healthcare setting (patient/customer-focused environment).
- Knowledge of and previous experience of using Millennium.
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visas) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
Further details / informal visits contact
- Name: Diane Butler
- Job title: Recruitment Midwife
- Email address: diane.butler1@nhs.net
- Telephone number: 0122584650
- Additional information:
Preferred contact is by email.
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