West Kent Housing Association
Anti-Social Behaviour (Community Safety) Officer
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Anti-Social Behaviour (Community Safety) Officer (£39,369 per annum, full-time, permanent)
Job Role
Our community safety team is looking for a Community Safety Officer to assist the team with the management of anti-social behaviour (ASB), domestic abuse and tenancy fraud cases reported to the organisation.
You will have an understanding of community safety matters and how they impact our residents and communities.
Reporting to the Community Safety Manager, the successful candidate will be able to:
- Investigate cases of ASB and domestic abuse and support both the victim and the perpetrators
- Gather evidence of ASB and domestic abuse and use the relevant tools and powers available
- Gather evidence and investigate allegations of tenancy fraud
- Where required, work with our legal services team to take enforcement action
- Work closely with our partners both internal and external to help sustain tenancies
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You should have exceptional skills in handling difficult conversations, promoting resident responsibility for the behaviours of themselves, their households and their visitors, particularly as you’ll also manage some cases yourself to ensure a quick resolution for our residents.
About Us
At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.
Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
Benefits
We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.
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Location Details
The role will be based in our offices in Sevenoaks or Swanley but we are open to flexible working and operate hybrid working, with full time employees averaging two days in the office per week.
Application Information
We will only consider applications submitted with a full CV and completed application form.
For an informal and confidential discussion about the position please email Sean Richards, Community Safety Manager sean.richards@wkha.org.uk to book a suitable time.
To view the full job description, please view the 'work with us' section of our website www.westkent.org.
Advert Closing Date: 31 August 2026 at 5pm
Interview Date: 10 September 2026
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