Leicester City Council
Anti Social Behaviour Officer
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Reference: REQ6863
Description
Full Time / 37 Hours Per Week / Permanent
Play a key role in managing and reducing anti-social behaviour across Leicester City Council’s housing areas.
An exciting opportunity to be a part of a new team working to reduce and tackle anti-social behaviour across the local authority housing areas. Our approach in dealing with anti-social behaviour covers all aspects from prevention to rehabilitation to protection and support of victims and witnesses. As each case is unique so is the way in which each complaint is handled, and actions will depend upon the nature and severity of each incident. An incremental approach has been adopted to manage anti-social behaviour in a consistent and proportionate way. In addition to the incremental approach, you will also use the powers of the Anti-Social Behaviour, Crime and Policing Act (2014) to resolve complex and high-risk cases.
Join us to work in partnership with tenants, colleagues, elected members, and external agencies such the Police, Victim First and Local Businesses, to identify and reduce anti-social behaviour, and ensure our tenants have a safe and secure environment to live in.
This is a full-time, permanent position working 37 hours per week from Monday to Friday. However, you’ll be able to work regularly outside of office hours including evenings and weekends. Based in the City Centre, you’ll work from a variety of locations for variable durations as well as from home.
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Appointment to this role will be subject to Non-Police Personnel Vetting to Level 2.
What You’ll Be Doing
- Respond to reports of anti-social behaviour on our estates and housing areas.
- Engage with victims, complainants, and perpetrators as well as internal and external partners to manage our response to anti-social behaviour.
- Use an innovative and pro-active approach to manage and resolve a varied caseload of anti-social behaviour cases.
- Identify risk and recognise when cases become more complex and require more intensive management or legal action.
What You’ll Need
- Knowledge of anti-social behaviour legislation and locally agreed approaches to tackling it.
- Good knowledge of council services and other organisations and understanding of how they could impact on or help address anti-social behaviour issues.
- Excellent literacy and numeracy skills, good attention to detail, and ability to prepare and manage evidence, compose official enforcement letters, and prepare acceptable behaviour contracts.
- Proficient report writer, with the ability to create legal bundles and defend decisions under legal scrutiny.
- Organised, with the ability to identify risk and regularly re-prioritise cases and duties.
- Strong teamwork skills and ability to engage with challenging and hard to reach individuals.
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What We Can Offer You
- Satisfaction of helping to improve thousands of lives across Leicester.
- Work environment that encourages a healthy work/life balance.
- Generous annual leave, membership of the Local Government Pension Scheme, and the option of flexible working.
- Opportunity to develop skills and expertise with various training and development opportunities.
- Several flexible benefits, including discounts on city buses and trains.
- Illustrative value of benefits package available via our benefits calculator.
Join us
We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome, and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.
For an informal discussion, or further information regarding this job please contact Alpa at Alpa.Shah@leicester.gov.uk
Region
Central
Location
Hybrid working - Home and Leicester City Offices
Salary
GBP40,444 - GBP43,149 Per Year
Package
Total benefit value (includes pension contribution and full holiday entitlement): GBP58,494
Contractual Hours
37
Basis
Full time
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