Apollo Galleries & Auction House
Antiques Packing and Logistics Supervisor
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Job Summary
Apollo Art Auctions is an established auction house based in central London (W1W), seeking a proactive and hands-on Antiques Packing and Logistics Supervisor to join our growing team. This role is ideal for someone with experience in logistics, shipping, and packing of fragile objects.
Job Description
The successful candidate will oversee the packing, shipping, and dispatch of antiquities sold at auction, while supervising customer communication related to orders and deliveries.
This is a hands-on supervisory role requiring both practical involvement and oversight of logistics processes. The role includes packing, shipping, resolving shipping issues, such as delays and customs holds, and ensuring all items are handled, documented, and delivered efficiently.
You will act as a key link between internal teams, clients, and external shipping partners, ensuring smooth day-to-day operations.
A genuine interest in art and history and previous experience from an auction house is a big plus for this position. We are looking for a trustworthy, multitasking, and proactive person.
Benefits
- Great long-term career opportunity in a fast-growing auction house.
- Salary increases and bonuses based on performance.
- 28 days annual leave (including bank holidays).
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Job Type
- Full-time - 37.5 hours / Salary: £25k-£30k
Job Requirements
- Experience in logistics, shipping, or warehouse supervision
- Experience handling fragile or high-value items (antiques or fine art preferred)
- Strong understanding of international shipping and customs procedures
- Driving license
- Ability to troubleshoot and resolve shipping issues efficiently
- Excellent organisational and multitasking skills
- Strong communication and customer service skills
- Good computer literacy (inventory systems, documentation, email communication)
- Physically capable of handling objects of varying sizes and weights
- Previous experience in an auction house is highly desirable
- Excellent English and communication skills
- Ability to work efficiently under pressure and meet deadlines
- Ability to work both independently and as part of a team
Job Responsibilities
Packing & Shipping Supervision
- Oversee and assist with the careful packing and preparation of antiques and high-value objects
- Ensure best practices in handling delicate and unique items
- Coordinate UK and international shipments with couriers and freight partners
- Resolve shipping issues, including delays, damages, and items held at customs
- Ensure all shipping and customs documentation is accurate and complete
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Customer Support
- Supervise and respond to client inquiries via phone and email
- Provide updates on shipping, delivery timelines, and auction procedures
- Handle escalated client issues in a professional and timely manner
Operations & Coordination
- Work closely with the Customer Service Team to ensure smooth order processing
- Support and improve internal logistics and communication processes
- Assist with the Showroom set ups and stock transfers, including deliveries within London
How to Apply
If you’re detail-oriented, passionate about antiques, and eager to provide exceptional shipping services to our clients, we want to hear from you! Please send your CV and cover letter to hr@apolloauctions.com
Job closing date and time: 30th September, 23:59
Contact name: Marketa Odvarkova
Contact email: hr@apolloauctions.com
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