Primary Responsibilities

Invoice, T&E Review & Processing

• Review invoices submitted through the Global Payment Management (GPM) system, ensuring all required information has been accurately captured and appropriately approved.
• Validate invoice details, including supplier information, legal entity, cost centre allocation, payment instructions prior to payment processing.
• Verify supplier banking information against approved supplier records and escalate any inconsistencies in accordance with company controls and procedures.
• Ensure invoices have progressed through the appropriate approval workflow before completing the Accounts Payable review and releasing them for payment.
• Investigate and resolve invoice exceptions and processing errors in a timely manner.
• Support the entry and coding of invoices within the GPM system where required, particularly for complex transactions or where additional assistance is needed by business stakeholders.
• Work closely with requestors and approvers to ensure invoices are submitted accurately and sufficient supporting documentation is provided to facilitate timely processing.
• Review employee expense reports submitted through Concur, ensuring compliance with company policies and supporting documentation requirements.
• Verify the accuracy of expense coding, receipts, approvals, and policy adherence prior to approving reports for payment.
• Provide guidance and support to employees on Concur-related queries, expense policies, and reimbursement procedures.

Supplier Management & Controls

• Review and process supplier setup and modification requests submitted through the Global Payment Management (GPM) system, ensuring all required supporting documentation is complete and accurate.
• Perform supplier callback procedures in accordance with company policies and internal controls to validate supplier information and banking details.
• Review and validate supplier banking changes, escalating exceptions or discrepancies where appropriate.
• Maintain strong relationships with suppliers and internal stakeholders, resolving escalated issues relating to invoices, payments, and supplier records.

Payment Processing & Reconciliations

• Support payment processing activities and assist with payment runs as required.
• Allocate Direct Debit payments to the appropriate invoices and entities, ensuring transactions are accurately recorded and reconciled.
• Investigate and resolve unmatched or unidentified payments in a timely manner.

Education & Certificates

• Secondary education or equivalent required.
• Further education in accounting, finance, business, or a related field preferred.
• Accounting qualification or part qualification (e.g., AAT) beneficial but not required.