• Support the commercial team in developing customer opportunities across EMEA.
• Build trusted relationships with customers at both technical and commercial levels.
• Present Enerpac’s product and service portfolio and identify solutions that address customer needs.
• Support Regional and Key Account Managers during contract discussions.
• Act as a technical point of contact for Enerpac Service Centres.
• Provide aftersales support and help resolve technical or product-related concerns.
• Support customer and service-centre audits in partnership with the Service Centre Manager.
• Attend customer sites when required to help investigate and resolve technical issues.

Project management:

• Coordinate technical projects from initial enquiry through to execution and delivery.
• Ensure customer requirements, specifications and project information are accurate and complete before handover to Operations.
• Build strong working relationships with Engineering, Production, Operations, Customer Service and commercial teams.
• Monitor technical requirements, project timelines and customer expectations.
• Identify solutions to technical or onsite challenges.
• Prepare and maintain the technical documentation required throughout each project.
• Support safe project delivery in line with Enerpac’s health, safety, security and environmental standards.

General responsibilities:

• Contribute openly and constructively during regular team meetings.
• Support short- and long-term forecasting activities.
• Follow Enerpac’s HSEQ requirements and contribute to continuous safety improvement.
• Represent Enerpac professionally when working with customers, partners and colleagues.
• Follow company policies, procedures and published processes.
• Promote a working environment where health and safety remain a priority.

Skills and Competencies

• Ability to translate customer requirements into practical engineering solutions.
• Strong technical problem-solving and analytical skills.
• Commercial awareness, including an understanding of cost, value and customer needs.
• Ability to read and understand technical drawings, including 2D and 3D designs.
• Knowledge of engineering calculations, technical documentation and relevant design standards.
• Project coordination or project management capability.
• Clear written and verbal communication skills.
• Confidence working with customers and colleagues from different functions and cultures.
• Ability to manage priorities and work effectively with a level of independence.
• Collaborative and adaptable approach.
• Commitment to quality, safety and continuous improvement.
• Working knowledge of Microsoft Word, Excel and PowerPoint.

Education and Experience

• A bachelor’s degree in Mechanical Engineering, Electrical Engineering or a comparable technical qualification.
• At least five years of relevant experience in application engineering, technical sales or another customer-facing engineering role.
• Experience gained within an industrial, OEM, manufacturing, engineering or technical distribution environment.
• Experience assessing technical requirements and developing engineered product solutions.
• Knowledge of design standards, technical documentation or product certification requirements.
• Professional fluency in written and spoken English.
• Experience within the oil and gas, energy or petrochemical sectors would be beneficial but is not essential. Knowledge of additional European languages and experience with AutoCAD or Pro/ENGINEER would also be an advantage.
• You must be comfortable travelling domestically and internationally for approximately 25% of your working time.

We recognise that experience can be gained through different career paths. If you meet most of the requirements and believe you could succeed in this position, we encourage you to apply.

Why join Enerpac?

• Competitive salary and performance-based incentive programme.
• Hybrid working model with the flexibility to work remotely on Fridays.
• Opportunities to collaborate with global teams and senior business leaders.
• Career development within a growing international organisation.
• Employee Resource Groups providing networking, development and leadership opportunities.
• Community outreach and volunteering initiatives embedded within our culture.
• Comprehensive benefits package.

Diversity Statement

We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

We will ensure your application is fairly considered and if hired, you will have an equitable opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. Enerpac Tool Group will provide reasonable accommodations within the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, reach out to our Talent Acquisition Team for additional information.

If you’re looking for a unique, exciting career with variety and potential for growth, Enerpac Tool Group offers challenges & extraordinary rewards for people on a global scale.