Unify
Application Support Analyst (FX)
London
Posted about 18 hours ago
Get notified of more jobs like this · No spam, ever
How your CV stacks up
1Upload CV
2Analyse CV
3Improve CV
Upload your CV to see how well it fits this job role
?%
In this role you will:
- Day-to-day support operations for FX trading applications, ensuring timely resolution of incidents and proactive issue prevention.
- Provide face-to-face and remote support to FX Trading and Sales desks worldwide.
- Maintain and enhance support documentation, runbooks, and escalation procedures.
- Collaborate with development teams to identify root causes and implement long-term fixes for recurring issues.
- Monitor system performance and help with strategies to consistently improve alerting and reduce identification and resolution times.
- Develop tooling to automate recurring processes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We’d love to work with you if you have:
- Experience in GBM application support, preferably within FX.
- Understanding of FX products.
- Proven ability to troubleshoot issues and drive resolution.
- Strong communication skills and ability to interact directly with traders and sales staff.
- Experience with ITIL processes and incident management tools
- Familiarity with scripting and automation tools (Python, Tidal, Ansible) is a plus.
- Flexibility required for rotational shift support schedule including on-call and weekends during production releases and maintenance activities
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred Qualifications
- Bachelor’s degree in Computer Science, Finance, or related field.
- Exposure to FX Options and exotic products support is highly desirable.
- Knowledge of regulatory environments and compliance standards in capital markets.
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location