Robert Walters
Application Support Analyst (Trade Risk Management)
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Application Support Analyst (Trade Risk Management)
Location: London
Day Rate Contract: 1 year
Work Setup: Hybrid - 3 days in the office
Who We Are
Robert Walters is the world's most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.
The Role
We are seeking a highly analytical and self-motivated Technical Application & Systems Investigation Analyst to join a team responsible for investigating complex application issues, understanding system behaviour, and tracing data flows across interconnected technology environments.
This role is ideal for someone who enjoys solving technical problems, investigating undocumented system behaviour, analysing application interactions, and working across multiple teams to identify root causes.
The successful candidate will have strong experience in L2/L3 application support, production issue investigation, incident management, system troubleshooting, and data flow analysis. They should be comfortable working with limited information, analysing evidence from logs, databases, interfaces, scripts and application behaviour to understand how systems process and exchange data.
This is not a software development role; however, the candidate should be comfortable reading and interpreting existing code, scripts and configurations to understand application behaviour and support technical investigations.
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Key Responsibilities
- Investigate application issues by analysing logs, database records, interfaces, batch processes and system behaviour.
- Perform root cause analysis (RCA) for incidents and data lineage.
- Collaborate with development teams, infrastructure teams, vendors and business users to document data lineage.
- Trace inbound and outbound data flows across multiple applications and systems.
- Understand how data moves between source systems, applications, databases and downstream consumers.
- Analyse application interfaces, APIs, file transfers and batch processing workflows.
- Investigate data discrepancies and identify where issues occur within the processing lifecycle.
- Understand transformation logic and processing rules applied to data.
- Identify dependencies between applications and technical components.
Programming / Scripting Knowledge
Candidates should be comfortable reading and understanding existing code/scripts, including:
- SQL
- Python
- Shell scripting (Bash/Korn Shell/PowerShell)
Basic understanding of Java or similar programming languages would be beneficial.
Hands-on software development experience is not required.
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AI-Assisted Investigation (Desirable)
Experience using AI-assisted tools such as VS Code, GitHub, Copilot to assist with:
- Understanding existing code and scripts.
- Analysing application behaviour.
- Supporting technical investigations.
- Improving technical documentation.
Desirable Experience
Experience supporting complex financial or enterprise applications would be beneficial. Examples include:
- Position and Risk Management systems
- Murex
- Calypso
- Summit
- FIS Front Arena
- Trading platforms
- Capital markets applications
What's Next
If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role more.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
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