DXC Technology
Application Support Engineer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Location: Hybrid — Reading area (3-4 days on site per week)
Type: Full-time, Permanent
Clearance: High Level Clearance required
About DXC Technology
DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We serve nearly 6,000 private and public sector clients across 70 countries, delivering powerful next-generation IT services and solutions.
The Role
We are looking for a motivated Application Support Engineer to join our technical team providing application support to a major client.
You will work as a front-line technical engineer responsible for resolving software issues, monitoring performance, and performing root cause analysis. The role involves service management and minor enhancement activities as part of ongoing Application Management delivery.
Working Pattern
- Hybrid — up to 3-4 days on site per week
- Rotating shifts: 7am–3pm / 9:30am–5:30pm
- Potential for out-of-hours on-call support
Key Responsibilities
- Performing early morning health checks to ensure applications are operational before users log in
- Monitoring, diagnosing, and resolving technical issues related to Windows desktop and server-based applications
- Managing incoming support requests, ensuring all issues are troubleshot and prioritised according to SLA
- Assisting in the deployment of software patches, upgrades, and configuration changes across Production and Non-Production environments
- Actively tracking application health using performance management tools, log files, and automated alerts
- Investigating Windows Event Viewer and application logs to identify root causes of errors
- Creating and updating knowledge base articles and "how-to" guides for common fixes
- Collaborating with application engineers and liaising with the client regularly
- Identifying and implementing continual service improvement activities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Skills & Experience
Essential:
- 2–5 years of experience in application support, systems administration, or IT service desk
- Strong analytical and problem-solving abilities
- Excellent communication skills and ability to work in a team-oriented environment
- Windows-based application support experience
Desirable:
- Strong proficiency in SQL Server 2016+
- Active Directory experience
- ServiceNow or related ITSM tool knowledge
- Dynatrace or other monitoring tools
- Understanding of cloud platforms and basic programming integrations
- ITIL V4 Foundation Certification
- Microsoft certifications (e.g., Azure Fundamentals/Administrator)
- Vendor-specific CRM/ERP certifications
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Security Clearance
High Level Clearance is mandatory for this role. Due to security clearance requirements, candidates must be:
- UK National / British passport holder
- Single nationality
- Resided in the UK for a minimum of 10 years
What We Offer
- 25 days holiday (with options to increase)
- Comprehensive Flex benefits scheme
- Pension
- Life Insurance
- Health Insurance
- Travel Insurance
- Investment in your development
- Store vouchers and discounts
- Flexible benefits tailored to you
Apply now to join a team delivering critical services for one of DXC's major public sector clients.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud:
DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location