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Application Support Engineer
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Application Engineer | Wealth Management | London | Hybrid (50% Office)
Join a leading UK wealth management organisation supporting critical enterprise applications used across a high-performing financial services business.
We're looking for an Application Engineer to take ownership of a portfolio of enterprise applications, ensuring they remain secure, stable, available, and continuously improving. This is an excellent opportunity to work within a sophisticated wealth management environment where technology plays a pivotal role in delivering exceptional client outcomes.
What you'll be doing
- Supporting business-critical enterprise applications in a live production environment
- Managing incidents, problems, and changes in line with ITIL best practice
- Performing root cause analysis and driving service improvement initiatives
- Monitoring application performance, availability, and operational health
- Supporting releases, deployments, and production change activities
- Working closely with business stakeholders, product teams, and third-party vendors
- Automating manual processes and enhancing operational efficiency
- Contributing to operational resilience, disaster recovery, and service continuity initiatives
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What we're looking for
- Strong experience supporting enterprise applications in production
- Solid understanding of Incident, Problem, and Change Management
- ITIL-based service management experience
- Excellent troubleshooting and analytical skills
- Experience with monitoring and alerting platforms
- Ability to manage multiple priorities in a fast-paced environment
- Strong stakeholder communication skills
Desirable:
- Experience within wealth management, investment management, private banking, or financial services
- Knowledge of ServiceNow
- SQL and scripting/automation experience
- Experience working with third-party vendors and managed service providers
- Understanding of operational resilience and security controls
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What's on offer
- ✅ Hybrid working (typically 50% London office / 50% remote)
- ✅ Opportunity to support high-profile financial platforms
- ✅ Collaborative technology team with strong investment in modernisation
- ✅ Excellent career progression opportunities
- ✅ Competitive salary, bonus, and comprehensive benefits package
If you're an Application Support Engineer, Production Support Analyst, Technical Applications Specialist, or Application Engineer looking to move into a leading wealth management environment, we'd love to hear from you.
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