Profectus Recruitment
Application Support Engineer
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Application Support Engineer
Working Pattern: Office based with occasional travel
Our client is looking for an Application Support Engineer to join their internal technology team. This is an excellent opportunity to join a well-established business that continues to invest in its systems and technology, offering the chance to work on a range of business-critical applications and projects.
The successful candidate will provide day-to-day support for key business applications, working closely with internal stakeholders and third-party software providers to resolve issues, coordinate system updates and contribute to ongoing improvements.
Responsibilities
- Provide support for a range of business-critical applications.
- Investigate and resolve application-related issues.
- Coordinate software updates, patches and deployments with third-party suppliers.
- Support system upgrades, testing and new feature releases.
- Assist with user acceptance testing and maintain system documentation.
- Monitor application performance and help maintain data quality.
- Work with stakeholders across the business to gather requirements and identify system improvements.
- Contribute to application and business systems projects.
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Requirements
- Previous experience in an Application Support, Systems Support or similar role.
- Strong troubleshooting and problem-solving skills.
- Excellent communication skills with technical and non-technical users.
- Well organised with the ability to manage multiple priorities.
- Good knowledge of Microsoft Office and standard desktop applications.
- Full UK driving licence.
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Desirable Experience
- Supporting ERP or CRM applications.
- Exposure to reporting tools such as Power BI.
- Knowledge of SQL, PowerShell, Windows or Linux.
- Understanding of ITIL or structured service management environments.
What's on Offer
- Competitive salary with annual bonus.
- Pension scheme.
- 25 days holiday plus Bank Holidays.
- Ongoing training and career development.
- A collaborative working environment.
- The opportunity to work with a variety of business applications in a growing organisation.
If you're an experienced Application Support Engineer looking for your next opportunity, we'd be pleased to hear from you. Apply today with your CV and one of our consultants will be in touch.
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