Thorn SDS Ltd
Applications Engineer (L3/L4)
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Help keep the UK's defence systems running when they're needed most.
Are you an experienced Applications Engineer who enjoys solving technical challenges and supporting business-critical systems?
We're looking for an Applications Engineer (SFIA Level 3/4) to join a nationally significant UK Defence programme delivering next-generation deployable IT services. This is an opportunity to work on secure, mission-critical technologies that support defence operations both in the UK and overseas.
If you're looking for a role where your technical expertise has real-world impact, this could be your next challenge.
About Thorn SDS
Thorn SDS is a specialist Managed Service Provider headquartered in Alton, Hampshire. We work exclusively across the Space, Defence and Security sectors, connecting exceptional technical professionals with some of the UK's most innovative and important programmes.
About the Programme
You'll be joining a major transformation programme replacing legacy communication and information systems with secure, resilient and modern platforms.
As part of the Through Life Support (TLS) team, you'll help ensure these systems remain secure, available and fully operational throughout their lifecycle.
The Role
As an Applications Engineer (SFIA Level 3 or Level 4), you'll provide expert support for a portfolio of mission-critical applications, ensuring they remain reliable, secure and available in demanding operational environments.
Working alongside Service Desk teams, Resolver Groups, infrastructure specialists and software engineers, you'll investigate complex technical issues, deploy updates and help continuously improve application performance.
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Whether you're an experienced Level 3 Engineer looking to develop your career or an established Level 4 Engineer ready to take ownership of complex technical challenges, you'll play a key role within a highly skilled engineering team.
What You'll Be Doing
- Providing Level 3 or Level 4 technical support for enterprise applications.
- Diagnosing, troubleshooting and resolving complex application issues.
- Deploying software updates, patches and enhancements across operational environments.
- Working closely with Resolver Groups and engineering teams to resolve escalated incidents.
- Supporting software testing, validation and release activities.
- Monitoring application performance, availability and security.
- Producing and maintaining technical documentation, support procedures and knowledge articles.
- Ensuring services are delivered in line with ITIL best practice and programme standards.
- Contributing to the ongoing improvement of application support processes.
What We're Looking For
You'll have experience supporting enterprise or mission-critical applications and enjoy working in technically challenging environments.
We're particularly interested in candidates with experience in:
- Application support or engineering at SFIA Level 3 or Level 4.
- Diagnosing and resolving application issues.
- Software deployment, patching and application lifecycle management.
- ITIL service management, incident and problem management.
- Secure, regulated or high-availability environments.
- Defence, MOD or other security-sensitive sectors (desirable).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Strong analytical, troubleshooting and communication skills.
You'll also be comfortable working full-time onsite in Corsham within a collaborative engineering environment.
What's In It For You?
Alongside a competitive, negotiable salary, you'll receive:
- 25 days' annual leave plus Bank Holidays.
- Employer pension contributions.
- Group Life Insurance.
- Health & Dental Cashback Plan.
- Wellbeing services including GP access, physiotherapy and lifestyle savings.
- Thorn Wellbeing Support Contribution.
- Employee Referral Scheme.
- Funded training and professional development opportunities.
- The opportunity to work on one of the UK's most important defence technology programmes alongside highly experienced engineering teams.
Security Requirements
Applicants must have the right to work in the UK and either already hold, or be eligible to obtain, a high level of UK National Security Clearance.
Please note that, due to the nature of our work, nationality, previous nationalities and country of birth may affect eligibility for certain security-cleared positions.
Apply Now
If you're looking for a technically rewarding role where you'll support systems that make a genuine difference to UK defence capabilities, we'd love to hear from you.
Apply today and become part of a team delivering secure technology where reliability matters most.
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