Tomlinson Environmental
Appointment Setter
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Company Description
Tomlinson Environmental is an environmental consulting organization that supports clients in understanding and managing their environmental impact. The team provides guidance on regulatory compliance, sustainability practices, and risk management to help organizations operate responsibly. Tomlinson Environmental works across diverse industries, offering tailored consulting services that address complex environmental challenges. Team members collaborate with clients to develop practical solutions that balance environmental stewardship and business needs.
Role Description
The Appointment Setter at Tomlinson Environmental is a part-time, remote role focused on connecting prospective clients with the consulting team. Day-to-day responsibilities include:
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- Contacting leads via phone, email, and online platforms
- Qualifying interest
- Scheduling consultations for environmental services
- Maintaining accurate records of interactions in scheduling and CRM tools
- Confirming appointments
- Sending reminders to both clients and consultants
- Following up on inquiries
- Supporting basic information requests
- Coordinating with internal team members to ensure a smooth client experience
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Qualifications
- Skills in Setting Appointments and Appointment Scheduling to manage calendars and coordinate consultations efficiently.
- Skills in Lead Generation to identify, qualify, and nurture prospective clients for environmental consulting services.
- Strong Communication skills to engage professionally with clients and team members across phone, email, and virtual channels.
- Customer Service skills to respond to inquiries, provide clear information, and support a positive client experience.
- Comfort with remote work tools, CRM or scheduling software, and basic office applications.
- Strong organizational skills, attention to detail, and ability to manage multiple appointments and follow-ups.
- Previous experience in appointment setting, sales support, or administrative support is beneficial.
- Interest in or familiarity with environmental consulting or related fields is an asset.
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