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Apprentice Account Manager
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Join a company with 100 years of experience — but a real focus on the future. Join SF Taylor as an Apprentice Account Manager and gain hands-on experience with a friendly, supportive team. You'll learn new skills, work with major organisations and build the foundations for a rewarding career.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
No two days are the same. You'll work alongside our experienced Account Management team, learning how we deliver exceptional service to customers across the UK. This will include:
- Processing orders
- Updating our web-to-print platform
- Supporting client projects
- Managing stock replenishments
- Responding to enquiries
You'll play a real part in keeping our customers happy while developing valuable business and communication skills.
Where you'll work
UNIT 13
BAMFORD BUSINESS PARK
HIBBERT STREET
STOCKPORT
SK4 1PL
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPIF TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
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Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You'll complete the Business Administrator Level 3 Apprenticeship while gaining practical experience every day.
Your training provider will support you throughout the programme, combining structured learning with hands-on coaching from our experienced team.
By the end of your apprenticeship, you'll have recognised qualifications and real workplace experience.
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Essential qualifications
- GCSE in: English (grade 4)
- GCSE in: Maths (grade 4)
Desirable qualifications
- GCSE in: Science (grade 4)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Team working
- Initiative
- Willingness to learn
- Positive attitude
- Enthusiasm
Other requirements
We're looking for someone who is organised, curious and enjoys helping people. You'll have good communication skills, both written and verbal, be comfortable using computers and be keen to learn. If you're reliable, positive and enjoy working as part of a team, we'll give you the training and support to develop the rest.
You don't need previous experience—we're far more interested in your potential. If you're organised, enjoy working with others and take pride in doing a great job, we'd love to hear from you.
SF Taylor is an award-winning print company based in Stockport. Celebrating 100 years in business, we combine the latest technology with exceptional customer service to support organisations across the UK, including NHS Trusts, universities, local authorities and businesses. Our people are at the heart of everything we do, and we're passionate about helping them learn, grow and succeed. https://sftaylor.com/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
We don't see this as "just an apprenticeship" - we see it as the start of a career. As your confidence and experience grow, you'll have the opportunity to progress into an Account Manager role, building long-term relationships with customers and taking ownership of your own accounts, whilst learning and understanding fully the serviced print industry. Many of our team have built successful careers by developing and progressing from within.
The contact for this apprenticeship is:
BPIF TRAINING LIMITED
The reference code for this apprenticeship is VAC2000048111.
Closes in 29 days (Saturday 12 September 2026 at 11:59pm)
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