Apprentice Account Manager

About the Role

We are looking for apprentices who want to build a career in technical sales. Your role will be varied and provides the opportunity to progress into an account management role with uncapped earning potential with a great commission and incentive structure.

Wage: £18,000 a year

Training course: IT technical salesperson (level 3)

Hours: 40 hours per week Monday - Friday 8.30am - 5.30pm with one hour for lunch.

Start date: Monday 31 August 2026

Duration: 1 year 1 month

Positions available: 1

What You'll Do

• Maintain sales and marketing data contained with CRM and ensure accurate customer information including but not limited to leads, contacts, accounts and opportunities
• Assist sales team with reporting and troubleshoot any anomalies
• Research opportunities and complete stakeholder maps
• Outbound calls as instructed to potential and previous customers using existing database once confident with product
• Prepare marketing response plans for inbound campaigns and schedules for outbound campaigns, to include liaising with external agency where applicable
• Prepare quotations for customers as requested
• Assist in the organisation of events, site visits and sales meetings to include managing attendees and resources
• Preparation and co-ordination of sales and marketing materials and collateral
• Maintenance of marketing and sales media to include online content
• Manage linked-in connections and develop own professional network
• General sales office support and ad-hoc admin when required

Where You'll Work

The Courtyard
Hare Street Road
Buntingford
SG9 0FB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: ISALES ACADEMY LIMITED

Training course: IT technical salesperson (level 3)

Course Contents

• Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
• Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
• Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
• Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
• Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
• Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
• Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
• Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
• Logical and creative thinking skills
• The ability to interact effectively and professionally with a range of different types of customer
• Ability to think analytically and to solve problems
• Ability to work independently and to take responsibility
• Ability to work with a range of internal and external people
• Ability to communicate effectively in a variety of situations
• Ability to operate in a secure manner