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Apprentice Admin Assistant
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Apprentice Admin Assistant
Location: York (YO31 7EQ)
Closing date: 14 days (Friday 16 October 2026 at 11:59pm)
Posted on: 1 October 2026
Summary
The successful candidate will provide administrative assistance in a busy student lettings agency based in York.
Wage: £16,640 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices
Training course: Administration assistant (level 2)
Hours: Monday - Friday, 9.00am - 5.00pm. 40 hours a week
Start date: Monday 26 October 2026
Duration: 1 year
Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist with general property administration tasks.
- Administer and update property compliance records and certificates.
- Review and update property marketing materials.
- Send and respond to emails.
- Support the organisation and administration of maintenance jobs.
- Book property visits, inspections, and appointments.
- Assist with the preparation and creation of tenancy agreements and related paperwork.
- Update records, databases, and tracking systems.
- Chase outstanding documents and information when required.
- Provide ad hoc administrative support to the lettings team as needed.
- Help ensure the smooth day-to-day running of the office and property management processes.
Where you'll work
58 GILLYGATE YORK YO31 7EQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: HEART OF YORKSHIRE EDUCATION GROUP
Training course: Administration assistant (level 2)
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What you'll learn
- Receive, retrieve, process, record and store information and data.
- Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
- Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
- Handle and communicate information in line with organisational policies, procedures and security requirements.
- Recognise and rectify issues and escalate as required.
- For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
- Plan and review administration tasks allocated by supervisor.
- Maintain professional relationships with stakeholders.
- Monitor and report on the use of resources such as materials, equipment and supplies.
- Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
- Source information as requested by stakeholders, ensuring they are shareable.
- As examples client records, signpost to services or reports.
- Use continuing professional development including self-reflection to support current and future training and development needs.
- Use communication tools to respond to stakeholders using professional language and organisational etiquette.
- Operate within agreed health and safety standards.
- Use time management tools to meet deadlines.
- Handle feedback following expected professional etiquette.
- Maintain wellbeing, accessing organisational support mechanisms if required.
- Review and check own work.
- Use cloud services to share documents for use and or collaboration.
- Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
- Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.
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Requirements
Desirable qualifications: GCSE in: English (grade 3) Maths (grade 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills: Communication skills Organisation skills Administrative skills Team working Creative Initiative
Other requirements: The office will be relocating to Rawcliffe Lane in York, you must be able to get to this location.
About this employer
Student accommodation and student housing in York. We offer a full range of student housing in York, close to both York University and York St. John.
https://www.adambennett.co.uk/
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
On successful completion of the apprenticeship, there may be an opportunity for the apprentice to remain with the business and progress within the lettings and property administration team, subject to business needs and performance.
Ask a question
The contact for this apprenticeship is:
HEART OF YORKSHIRE EDUCATION GROUP
The reference code for this apprenticeship is VAC2000056427.
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