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Apprentice Administrative Assistant Level 3
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Apprenticeship Opportunity
This apprenticeship is for a dynamic, ambitious, and efficient individual to work in our office with the desire to help this outstanding school. We are looking for someone who will join us on our journey to continued educational excellence. The successful candidate will play a major role in supporting the Office Manager.
Wage: £15,392 for your first year, then could increase depending on your age (National Minimum Wage rate for apprentices)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 37 hours per week, all year round. Shifts to be confirmed.
Start date: Thursday 1 October 2026
Duration: 1 year 6 months
Positions available: 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Duties
This is a developmental role. You will be responsible for gathering and recording evidence for your apprenticeship and attending any lessons, training sessions, or assessments arranged by your training provider or Supervisor.
Organisation
- Undertake reception duties, including answering the telephone and face to face enquiries and assist visitors within signing in and directing them to the appropriate location.
- Assist with pupil welfare duties, liaising with parents and staff.
- Assisting with arrangements for visits by the school nurse, photographer, etc. and recording on electronic diary as appropriate.
Administration
- Provide routine clerical support, e.g. photocopying, filing, emailing, and completion of routine forms.
- Undertake word processing and other IT-based tasks.
- Assist with maintaining manual and computerised records/management information systems as appropriate.
- Assist with other routine administration tasks, including control of resources.
Responsibilities
- To work as part of a team, supporting colleagues to deliver an excellent administrative service.
- To organise work tasks and duties to meet agreed service standards.
- Record keeping, filing, data input, and retrieval.
- Dealing with incoming and outgoing mail.
- Preparing routine correspondence and information packs.
- Photocopying.
- Taking telephone messages and dealing with basic telephone enquiries.
- To use IT applications and Databases effectively to deliver administrative tasks.
- To communicate effectively with customers and colleagues in relation to work undertaken.
- To undertake any other duties that are commensurate with the post.
Where you'll work
Bolling Road
Bradford
BD4 7EB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
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Training provider: CALDERDALE COLLEGE
Training course: Business administrator (level 3)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
Requirements
Essential qualifications
- GCSE in:
- English and Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Number skills
- Team working
- Patience
- Calm disposition
- Professional
- Self-motivated
- Reliable and trustworthy
About this employer
The Bronte Girls Academy opened in 2019 as the first Free School for FET – an outstanding Multi Academy Trust. The Academy is a non-faith-based school, located in the heart of the City and housed in a state-of-the-art building with cutting-edge facilities, based on the most current research on excellent student learning. It is a very exciting time for the Bronte Girls Academy as the school is growing from the vision of the initial Free School bid to the reality of creating the actual finished product. The Bronte Girls Academy plan is 120 pupils into each year group and will grow to 600 pupils at full capacity. The school enjoys an excellent reputation within the local community. Academic standards are very high, and we continue to strive to ensure all students enjoy a fully rounded education, allowing every young person to fulfil their potential.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possibility of leading to a permanent position.
Ask a question
The contact for this apprenticeship is:
CALDERDALE COLLEGE
Scarlett Whitehead
scarlett.whitehead@calderdale.ac.uk
The reference code for this apprenticeship is VAC2000050514.
Apply now
Closes in 30 days (Wednesday 30 September 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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