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Apprentice Administrator
Chilwell Valley & Meadows Medical Practice, Nottingham
Closing in 9 days (Friday 9 October 2026 at 11:59pm)
Posted on 29 September 2026
Summary
We're looking for a friendly, reliable, and enthusiastic person with a “can do” attitude to join our established, excellent, and caring team at the Surgery. We would like to hear from you if you can withstand pressurised situations, have an ability to deal with competing demands whilst remaining calm and courteous under pressure.
Wage: £15,600 to £24,784.50, depending on your age
National Minimum Wage: [Minimum wage rates](opens in new tab)
Training
Course: Business administrator (level 3)
Hours: Monday- Friday between the core hours of 08.00- 18.30pm
Duration: 1 year 6 months
Positions available: 1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Read coding
- Admin
- Scanning patient letters
- Processing via Workflow Management
- Some reception work
- Making up patient record envelopes
- Any other tasks as required by line manager
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship. This apprenticeship is available in these locations:
- Ranson Road, Chilwell, Beeston, Nottingham, NG9 6DX
- 81 BRAMCOTE LANE, BEESTON, NOTTINGHAM, NG9 4ET
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider: ACCESS TRAINING (EAST MIDLANDS) LTD
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages.
Able to choose the most appropriate IT solution to suit the business problem.
Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
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- Emails
- Letters
- Files
- Payments
- Reports and proposals
Makes recommendations for improvements and present solutions to management.
Drafts correspondence, writes reports, and able to review others' work.
Maintains records and files, handles confidential information in compliance with the organisation's procedures.
Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement.
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
Demonstrates ability to influence and challenge appropriately.
Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms.
Uses the most appropriate channels to communicate effectively.
Demonstrates agility and confidence in communications, carrying authority appropriately.
Understands and applies social media solutions appropriately.
Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work.
Is able to review processes autonomously and make suggestions for improvements.
Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
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Manages resources e.g. equipment or facilities.
Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate.
Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report.
Plans required resources to successfully deliver projects.
Undertakes and leads projects as and when required.
Requirements
Essential qualifications
- GCSE in: English (grade 4 - 9)
- GCSE in: Maths (grade 4 - 9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Non-judgemental
- Patience
About this employer
We are a two-site practice run by Chilwell Valley and Meadows Partnership, a partnership of 3 GP Partners and 12 Salaried GPs and an active member of Nottingham West Primary Care Network.
Chilwell Valley and Meadows Practice (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab). If we have an opening for a position, we will offer this to the applicant.
Ask a question
The contact for this apprenticeship is:
ACCESS TRAINING (EAST MIDLANDS) LTD
Hannah Wicks
The reference code for this apprenticeship is VAC2000055550.
Apply now
Closing in 9 days (Friday 9 October 2026 at 11:59pm)
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