Suffolk Jobs Direct
Apprentice Administrator
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Suffolk County Council
Address: Endeavour House, Ipswich, Suffolk, IP1 2BX
Salary: £25,185 per annum (pro rata for part time)
Hours: 37 hours per week - Flexible working options available
Contract: Fixed term for up to 24 months (apprenticeship)
As a modern, flexible and effective organisation, we’re driven to make a positive difference to the environment, the communities we serve and the careers of our people. That’s why, when you join us as an Apprentice Administrator, you’ll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.
An exciting opportunity has arisen to join Suffolk County Council's Executive and Governance Hub as an Apprentice Administrator.
- Are you looking for a new learning opportunity?
- Would you like to use your administrative skills to help make a positive difference in the lives of children and young people in Suffolk?
Your role and responsibilities
Working as part of a team you will:
- Provide coordination to Information Governance Statutory functions including Freedom of Information, Subject Access Requests and Security Incidents
- Provide information and guidance to colleagues regarding Information Governance Compliance
- Work as a key team member providing support and creating clear audit trails for colleagues to work together to meet statutory deadlines
- Support in development of training, communication and engagement on development to legislations across Information Governance areas, maintaining internal intranet sites
Your apprenticeship:
- Apprenticeship course name: Level 3 Business Administration [Business administrator] or Level 3 Data Protection and Information Governance [https://Data protection and information governance practitioner / Skills England.]
- Length of apprenticeship: up to 24 month duration
This position will support the completion of the apprenticeship through a provider and be mentored by team colleagues in the office. Time will be allowed within the working week to complete your 'off the job' learning.
We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.
You will need
- Good and clear communication - You will be required to demonstrate good, clear verbal and written communication. You will need to be confident with dealing with a variety of people at different levels.
- The ability to work as part of a team - You will show the ability to build positive relationships with team members, whilst being professional and polite. You will be respectful and considerate of other team members and their views.
- A good understanding of IT and Microsoft packages - You will have a sound working knowledge of Microsoft packages, such as Word, Outlook and Excel. You will also be required to use Microsoft Teams, therefore knowledge of this or similar is desirable.
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The team
The Executive and Governance Hub is part of corporate services, working across Suffolk County Council directorates providing leadership and management of the 6 core pillars, Leadership Support, Communication and Engagement, Front line recruitment, Information Governance, Risk Management and Business Continuity.
The executive and governance hub, thrives on providing high quality efficiency services to meet statutory deadlines, and create a flexible and robust service.
Empowering Everyone
We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report [https://www.suffolk.gov.uk/council-and-democracy/our-aims-and-transformation-programmes/the-councils-equality-and-inclusion-commitment-to-you]
For more information
Please contact the following people for an informal chat:
Wendy Allen (Head of Business Services) by calling 01473 260478 or emailing wendy.allen@suffolk.gov.uk
Steve Catley (Information, Governance Lead) by calling 01473 264699 or emailing steven.catley@suffolk.gov.uk
Hazel Smith (Business, Engagement and Information Manager) by calling 01473 260547 or emailing hazel.smith@suffolk.gov.uk
How to apply
Step 1 - Read the Job and Person Profile (JPP). [https://sccrecruit.blob.core.windows.net/assets/24511-Apprenticeship-Administrator-JPP.docx]
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 300 words per question). You should use the Supporting Statement template [https://sccrecruit.blob.core.windows.net/assets/SCC/Other-Docs/SupportingStatementTemplate.docx].
Question 1 - Tell us what skills you have learned that you believe will be useful in this role and why? These skills can be acquired through, education, employment or volunteering.
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Question 2 - Tell us about something you are proud of and why?
Question 3 - Tell us about a time you've been really determined to do something, what did you do? What happened as a result?
Question 4 - Why are you interested in working for our organisation?
Question 5 - What are you hoping to gain from this apprenticeship?
Question 6 - Using our WeAspire values (see bottom of JPP); tell us about a time or situation when you have demonstrated one of these values?
Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.
If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process.
Closing date: 11:30pm, 3 September 2026
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
- up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
- membership of a competitive Local Government Pension Scheme (LGPS)
- travel, lifestyle, health and wellbeing benefits
- performance-related annual pay progression, in addition to an annual cost-of-living pay increase
- training and encouragement to expand your knowledge
- a variety of career development opportunities across our organisation
- diverse and active staff networks
- flexible working options, with the right to request flexible working from your first day
Plus lots more!
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk) [https://careers.suffolk.gov.uk/].
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