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Apprentice Administrator
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About the Role
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We are looking for a confident and attentive Apprentice Administrator to join our team. The ideal candidate will be responsible for various administrative and Customer Service tasks. Within their role, they will play a key role in maintaining team organisation, managing data entry, providing clerical support and delivering customer service.
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What you'll do at work
- Perform data entry tasks accurately and efficiently
- Manage office supplies and inventory levels
- Assist in organising and scheduling meetings and appointments
- Handle incoming calls and emails with professionalism
- Computerise documents and maintain electronic files
- Provide administrative support to staff as needed
- Maintain confidentiality of sensitive information
- Ensure phone etiquette is always upheld
- Answer client enquiries with a high level of customer service (phone, text, email)
- Organise and assist with events management
- Support with production, order fulfilment and sales pipeline.
- Sales – cold calls/emails
- Contacting businesses / partnerships
- Meet and greet clients
- Promote all internal services as well as other external provisions available to our client base
- Attend meetings and training courses as identified by line management
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