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Apprentice Administrator
SURESERVE COMPLIANCE CENTRAL LIMITED
Boston (PE21 7NX)
Closes today
Posted on 9 September 2026
Summary
Working with our busy administrators, you will be supporting them to plan and distribute the day-to-day works for our team of busy engineers, collating information from our clients’ tenants, logging jobs and ensuring data records are maintained for accuracy and in line with GDPR.
Wage
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Training Course
Business administrator (level 3)
Hours
Monday to Friday, 8am-5pm. 40 hours a week
Start Date
Friday 9 October 2026
Duration
1 year 6 months
Positions Available
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What You'll Do at Work
- Communicate with customers by telephone and email, providing a professional and helpful service.
- Handle customer enquiries and ensure they are passed to the appropriate team or colleague.
- Arrange and manage customer appointments, ensuring they are scheduled accurately and within agreed Service Level Agreements.
- Update and maintain customer records and internal systems with accurate and up-to-date information.
- Complete administrative tasks and allocated work in line with company processes and procedures.
- Prepare, complete and process paperwork and documentation both electronically and manually where required.
- Ensure all information is recorded accurately and within agreed timescales.
- Work closely with colleagues, customers, and other stakeholders to support the smooth running of day-to-day operations.
- Develop a good understanding of company systems, processes, and procedures, with support from experienced administrators and a workplace mentor.
- Attend team meetings, training sessions, and Toolbox Talks, contributing where appropriate.
- Take responsibility for your own learning and development, completing apprenticeship work and attending training sessions as required.
- Maintain a high standard of organisation, accuracy, and professionalism when completing administrative duties.
- Follow company policies, procedures, and relevant legislation, including health & safety requirements.
- Build positive working relationships with colleagues, customers, and other stakeholders.
- Complete any other reasonable administrative duties relevant to the role and apprenticeship.
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Where You'll Work
Unit 1 Aaron Business Centre
Bittern Way
Boston PE21 7NX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
APPRENTICE TEAM LTD
Training Course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What You'll Learn
- Skilled in the use of multiple IT packages and systems relevant to the organisation to write letters or emails, create proposals, perform financial processes, record and analyse data.
- Produces accurate records and documents including emails, letters, files, payments, reports, and proposals.
- Makes recommendations for improvements and present solutions to management.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms.
- Completes tasks to a high standard.
- Manages resources, organises meetings and events, takes minutes during meetings, and creates action logs as appropriate.
- Uses relevant project management principles and tools to scope, plan, monitor, and report.
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Requirements
Essential Qualifications
- GCSE in: English (grade A* - C / 9 - 4)
- GCSE in: Maths (grade A* - C / 9 - 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non-judgemental
- Patience
About This Employer
With comprehensive expertise across the UK, Sureserve Compliance plays a crucial role in our overarching mission to create safer, warmer, and more energy-efficient spaces for communities. We specialise in the installation, maintenance, and repair of gas appliances and central heating systems, as well as renewables, fire safety, electrical systems, water, and air hygiene.
After This Apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Possible progression within the business and onto further apprenticeships.
Ask a Question
The contact for this apprenticeship is:
APPRENTICE TEAM LTD
Apprentice Team Ltd
recruitment@apprenticeteam.org
01246278931
The reference code for this apprenticeship is VAC2000052562.
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