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Apprentice Administrator
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Start your administration career at Brookhaven
Where you will work to support day-to-day school operations while completing your apprenticeship. Working alongside experienced colleagues, you’ll gain practical skills, recognised qualifications and excellent development opportunities within a values-driven Trust.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Supporting the day-to-day running of the school office
- Entering and updating pupil, staff and school data on administrative systems
- Answering telephone calls and taking messages
- Greeting visitors, parents and external professionals in a professional manner
- Managing incoming and outgoing emails
- Filing, scanning, photocopying and distributing documents
- Assisting with the preparation of letters, reports and school communications
- Maintaining accurate records and databases
- Supporting attendance and admissions administration processes
- Ordering and monitoring office supplies and resources
- Assisting with diary management and meeting arrangements
- Providing administrative support to staff, pupils and families as required
Where you'll work
Brookhaven School
Parr Lane
Bury
BL9 8LP
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE SHAW EDUCATION TRUST
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place remotely within in the workplace
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
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Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Number skills
- Team working
Other requirements
The successful candidate will need to pass a Disclosure and Barring Service (DBS) check
Brookhaven is an innovative, forward-thinking school based in Bury where all learners are empowered to achieve their dreams. Where we believe everyone has the potential to be extraordinary! We have a world class team that work relentlessly to make every day a magical day of learning; to suit every child's needs, to ensure they make rapid gains not only as learners across the whole curriculum but as an individuals prepared for next century living as well as the world that we live in today. It is our duty and privilege as a school and community to make a difference every day.
Everything we do at Brookhaven is underpinned by our vision, values and ethos: We believe that all children should have the opportunity to be successful, whatever their starting point. We pledge an unswerving commitment to improve, accelerate and enable ambitious life goals for all students.
https://brookhavenschool.org.uk/ (opens in new tab)
Company benefits
- An excellent Local Government Pension Scheme
- Generous holiday entitlement from your first day of employment
- Access to Medicash Health & Wellbeing Plan
- Free Discount For Teachers Scheme
- Free Eye Tests
- Cycle to work scheme
- Access to our Institute of Education
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On completion you can progress into permanent role as an Administrator or progress on to another higher-level apprenticeship
The contact for this apprenticeship is:
THE SHAW EDUCATION TRUST
The reference code for this apprenticeship is VAC2000048520.
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