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Apprentice Assistant Administrator
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Monard Electrical Contractors LLP
Monard Electrical Contractors LLP are seeking a keen, enthusiastic apprentice to support a busy, fast-paced office.
Our Level 3 Business Administration programme offers a great opportunity to gain valuable skills and experience. We value attitude as much as experience, so applicants should be eager to learn, adaptable, and motivated.
An apprenticeship is a trainee role designed for an individual who has little or no previous work experience. As a trainee member of the team apprentices will develop the skills and knowledge necessary to perform administrative duties to support both the offices and the wider service.
About the role:
The Apprentice Administrator will support the day-to-day running of the office by providing administrative assistance across multiple tasks. This role is designed to develop key business, organisational, and communication skills while working towards a recognised qualification.
General Administration:
- Answering phone calls and directing enquiries appropriately
- Responding to emails in a professional and timely manner
- Maintaining health & safety records (digital and physical)
- Data entry and maintaining internal systems
Office Support:
- Assisting with the preparation of documents
- Supporting scheduling of meetings and diary management
- Assisting with ordering supplies and managing stock levels
- Ensuring office areas are organised and presentable
Management Support:
- Supporting supervisors and managers with day-to-day tasks
- Assisting with spreadsheets (e.g. E-Learning Matrix)
- Updating internal systems
- Assisting with onboarding paperwork and compliance documentation
Learning & Development:
- Completing all coursework and requirements as part of the apprenticeship programme
- Attending training sessions and reviews as required
- Demonstrating willingness to learn and develop new skills
- Applying learning directly to day-to-day work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Application process
Any new person applying for apprenticeship roles where Abingdon and Witney College deliver the training will be required to complete a series of initial assessments, essential paperwork, and a phone interview to find out more about the apprenticeship process and training. If you would like to talk to us about the assessments or if you would need any extra support, please call us on 01235 216 216.
By applying for this vacancy, you are giving Abingdon and Witney College permission to undertake a Learner Record Service check on your previous qualifications. We make every effort to ensure that applicants from non-traditional academic backgrounds or those who may not have the formal GCSE entry requirements can access apprenticeships where possible.
Pay
The National Minimum Wage (NMW) for Apprentices is £8 per hour from April 2026. This applies to 16 - 18-year-old apprentices and those aged 19 and over during the first year of their apprenticeship. After this, the National Minimum wage appropriate to their age applies. The Wage for apprentices applies to time spent on the job plus time spent training.
About us
Monard Electrical Contractors LLP was established in 1973. Over Fifty years’ experience means we cater for every electrical need. During more than four decades in business we have formed excellent, long-established partnerships with our clients and, thanks to this, we have an extremely varied client base in and around Oxfordshire and the south west of England.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This apprenticeship could lead to a permanent role with good prospects working for a well-established company.
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