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Apprentice Business Administrator
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Apprentice Business Administrator
MB Medical Solutions is looking for a proactive person to join their team as an Apprentice Business Administrator. This will be a busy and varied hands-on role supporting their Training and Event divisions as well as general day-to-day admin operations while studying to achieve their Business Administrator Level 3 Apprenticeship.
What you will gain:
- Real-time experience with MB Medical Solutions, a leading event medical and first aid training provider based at Goodwood Racecourse
- The chance to become an integral team member supporting course bookings, marketing, compliance paperwork and equipment management for their growing training division
- A Level 3 Business Administrator Apprenticeship qualification
Key Responsibilities include but are not limited to:
Training:
- Managing course enquiries, bookings, invoices and the training calendar
- Sending joining instructions and managing cancellations/waitlists
- Updating their website for both Training/event work and the new clinic
- Maintaining the client/prospect database and following up enquiries training and event work
- Preparing course packs, registers and certificates, and managing the Qualsafe learner portal
- Maintaining trainer files and the training equipment register (manikins, AEDs, trauma kits)
Events:
- Tracking consumable stock and coordinating equipment transport to on-site courses and events
- Supporting a simple revenue log for management reporting
- Assisting the Event logistics manager with event prep ahead of large events
General:
- Sending wait emails to general enquiries
- Helping to streamline CEO Emails
- Updating their onboarding platform
- Maintaining and logging patient records
- Filing records in line with awarding body requirements and supporting their quality assurance process
Who you will be:
- Someone who is proactive and willing to learn
- Someone who is confident and will be comfortable working as part of a small team
- Someone happy to use their initiative and has strong communication skills
- Someone who is organised and reliable
- Someone who can travel to Goodwood Racecourse each day and occasionally to other sites to support courses
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CHICHESTER COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Essential qualifications
GCSE in:
- English (grade 4)
- Math (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
What you need to know:
- This is an in-person role so you need to make sure you can travel daily to MB Medical Solutions who are based at Goodwood Racecourse.
- Please note there is no public transport to the location so own transport would be an advantage
- This is an 18-month apprenticeship including end point assessment
- Learning is work-based and will take up 6 hours in one day for the working week
- To apply you must have lived in the UK for a minimum of 3 years before the start date of the apprenticeship learning and have authorisation to work in the UK
- You cannot apply if you already have a qualification equal to or higher than the apprenticeship standard being studied
- You can apply if you have a higher qualification than the apprenticeship standard in an unrelated subject
- You should live in the area local to the employer and the college campus offering the apprenticeship
- This is a combination of work and learning so you will need to commit to the learning and stay at the employers until the apprenticeship is successfully completed
MB Medical Solutions was formed in 2014 and has been committed to providing exceptional medical care at some of the UK’s highest profile events, including the iconic Goodwood festivals. Bringing together event cover and first aid training, MB Medical Solutions creates safe gatherings and confident, highly skilled first aid providers. Their vision is to become the global leader in taking excellent medical care to wherever people need it.
https://mbmedicalsolutions.com/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion of the apprenticeship there is good potential to secure a permanent role within the training division depending on the needs of the business.
The contact for this apprenticeship is:
CHICHESTER COLLEGE GROUP
The reference code for this apprenticeship is VAC2000050286.
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