Apprentice Business Administrator (Business Development & Client Care) - Ref 15006-0

AMT LAWYERS LTD
BLACKBURN (BB1 8AF)
Closes on Saturday 28 November 2026
Posted on 28 September 2026

Summary

AMT Lawyers in Blackburn are recruiting for an Apprentice Business Administrator (Business Development & Client Care). The successful candidate will work towards completing a Level 3 Business Administrator Apprenticeship over the duration of 18 months.

• Wage: £15,600 for your first year, then could increase depending on your age
• National Minimum Wage rate for apprentices
• Monthly Bonus Packages based on:
  • Enhancing Firm Reputation Online via Review Platforms and social media
  • New Business relationships created
  • Meetings arranged with new business sources
  • New Business Performance
  • Overall performance

Work

• Location: 26 WELLINGTON STREET ST. JOHNS BLACKBURN BB1 8AF
• Hours: Monday - Friday, 9.00am - 5:30pm / 1 hour lunch (unpaid). 37 hours 30 minutes a week

What you'll do at work

• Telephone calls to various businesses to introduce our Conveyancing and Personal Injury Services
• Arranging Teams calls and meetings with service linked businesses
• Managing a list of existing service-linked businesses (sources)
• Completing internal office tasks to ensure the smooth running of the individual departments within the company
• Meeting business clients to build rapport and to ensure quality of service is achieved by all departments within the firm

Training

• Training provider: NORTH LANCS. TRAINING GROUP C.I.C.
• Training course: Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.