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Apprentice Business Administrator
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To provide essential administrative and organisational support to ensure the smooth and efficient day-to-day running of the office.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
To assist estimators with:
- Costings
- Finding quotes
- Using MS Excel to manage enquiries
- General Administrative Duties
Where you'll work
UNIT 9 - 11
OHIO GROVE
HOT LANE INDUSTRIAL ESTATE
STOKE ON TRENT
ST6 2BL
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STOKE ON TRENT COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
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Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
The training for this apprenticeship will be conducted in the workplace and does not require any day release to college.
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4 / C)
Functional Skills (If GCSEs are not at 4/C) in:
- Maths and/or English (grade Pass)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
Other requirements
You will need to be proficient in using MS Excel, and have good maths skills.
About this employer
Although established in 2009, Carve Interiors Limited has over 30 years experience in commercial interior fit out, building a strong reputation based on quality, reliability and a high level of commitment.
We secure contracts to retrofit shops, hotels and offices, as well as manufacture fire doors and other bespoke joinery projects.
https://carveinteriors.co.uk/ (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There may be an opportunity to join the team on a full-time, permanent contract as an Estimator.
Ask a question
The contact for this apprenticeship is:
STOKE ON TRENT COLLEGE
The reference code for this apprenticeship is VAC2000055084.
Apply now
Closes in 17 days (Sunday 11 October 2026 at 11:59pm)
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