Apprentice Business Administrator

ANDY WHITELAW JOINERY LIMITED Scarborough (YO12 7BP)
Closes in 23 days (Friday 16 October 2026 at 11:59pm)
Posted on 22 September 2026

Summary

Andy Whitelaw Joinery Ltd is based near to the centre of Scarborough. This is a position that will add to and support the current administration team.

The successful applicant will be working in a busy office environment dealing with the general day to day administration of the company.

Wage

£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)

Hours

Monday - Friday, 8:30am - 4.00pm. 35 hours a per week. Hours may differ slightly during the initial training period.

Start date

Monday 2 November 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As our Apprentice, you will work at AWJ and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

• Be the first point of contact for customers in person and over the telephone
• Greet customers professionally and deal with their enquiries accordingly
• Efficiently deal with email enquiries
• Scheduling of work
• Assist in arranging orders and deliveries
• Assist with the smooth running of the business
• Work with all members of the team to provide an efficient, effective and seamless job performance
• Management/overseeing social media accounts
• General office task such as filing
• Complete customer records

Where you'll work

1-7 Gladstone Lane
Scarborough
YO12 7BP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CRAVEN COLLEGE

Training course

Administration assistant (level 2)
Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents:

• Receive, retrieve, process, record and store information and data.
• Operate within organisational policies, standards and procedures and relevant legislation respecting confidentiality; adapting to operational changes as they occur.
• Use software packages and tools for example AI or automation to input and process data and information, to contribute to routine administration tasks in line with organisational policies and procedures.
• Handle and communicate information in line with organisational policies, procedures and security requirements.
• Recognise and rectify issues and escalate as required. For example stakeholder documents and reports, safeguarding concerns or abusive behaviour.
• Plan and review administration tasks allocated by supervisor.
• Maintain professional relationships with stakeholders.
• Monitor and report on the use of resources such as materials, equipment and supplies.
• Use agreed organisational systems and protocols to manage calendars, diaries and booking systems.
• Source information as requested by stakeholders, ensuring they are shareable. As examples client records, signpost to services or reports.
• Use continuing professional development including self-reflection to support current and future training and development needs.
• Use communication tools to respond to stakeholders using professional language and organisational etiquette.
• Operate within agreed health and safety standards.
• Use time management tools to meet deadlines.
• Handle feedback following expected professional etiquette.
• Maintain wellbeing, accessing organisational support mechanisms if required.
• Review and check own work.
• Use cloud services to share documents for use and or collaboration.
• Protect against security threats for example, strong passwords, two step verification, office tailgating and display of security passes or clothing that identifies secure workplaces.
• Seek clarification and help, when required, to complete assigned tasks within agreed timeframes.