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Apprentice Business Administrator - Level 2
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Regional Recruitment is hiring a Level 2 Admin Assistant Apprentice
Regional Recruitment are looking for an enthusiastic, motivated, and career-driven individual to join their team for a Level 2 Admin Assistant Apprenticeship. There are plans for progression onto Level 3 once completed and a great progression plan mapped out with the company.
Wage:
- £15,808 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Minimum wage rates opens in new tab
Training course:
- Business administrator (level 3)
Hours:
- Monday to Thursday 8.30am - 5:30pm
- Friday 8:30am - 12:30pm
- 38 hours a week
Start date:
- Wednesday 16 September 2026
Duration:
- 1 year
Positions available:
- 1
What you'll do at work
- Outbound calling — making high-volume outbound calls, answering inbound calls, taking messages, and directing queries to relevant departments
- Client & candidate support — providing professional office support, maintaining strong relationships with drivers and clients, and ensuring departmental compliance
- Compliance checks — completing Right to Work checks and ensuring all documentation meets legal and company standards
- Job advertising — creating, updating, and posting job adverts across multiple platforms
- CRM accuracy — ensuring all candidate and client data is correct, compliant, and up to date
- Talent sourcing — using CRM and ATS systems to identify suitable drivers and candidates
- Payroll support — assisting with payroll queries, timesheets, and weekly driver submissions
- Terms of Business — checking, updating, and sending Terms of Business for the Driving Division
- Rate card updates — maintaining accurate rate cards within the CRM
- Client education — informing clients about services, products, and recruitment solutions
- Team support — assisting wider recruitment teams when required, including bookings, interview coordination, and candidate registration
Requirements
- Fast-paced working — ability to work confidently in a busy, high-volume recruitment environment
- Multitasking — able to manage multiple tasks and priorities effectively
- Attention to detail — accuracy in compliance, data entry, and documentation
- Organisation — strong organisational skills and ability to structure workload
- Willingness to learn — motivated to develop skills within a 360 recruitment role
- GCSE requirements — GCSE English & maths at grade 4/C or above, or willingness to work towards these
- Driving licence — valid UK driving licence or ability to commute daily to Head Office
- Outbound calling confidence — must be confident making outbound calls as this is a core part of the role
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Where you'll work
UNIT 5
CENTRE COURT
MERIDIAN NORTH
MERIDIAN BUSINESS PARK
LE19 1WR
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
JUNIPER TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels opens in new tab
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record, and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports, and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
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Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Admin Level 2 Apprenticeship Standard
End Point Assessment
English and maths functional skills, if required, which will be delivered via online training sessions for 1 hour per week
Training schedule has yet to be agreed. Details will be made available at a later date.
Essential qualifications
GCSE in:
- English & maths (grade A*-C/ 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Patience
- Confident Telephone Manner
About this employer
Established in 2008, we’re an independent UK recruitment agency built on lasting relationships and trusted partnerships. We believe recruitment is commercial matchmaking with a twist of innovation combining people-first values with modern technology to deliver the right talent, fast. Our focus is simple: provide a high-calibre, customer-centred service that supports every client’s unique needs.
https://www.regionalrecruitment.co.uk/
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab
Level 3 Business Admin Apprenticeship
Ask a question
The contact for this apprenticeship is:
JUNIPER TRAINING LIMITED
Paul Nightingale
paul.nightingale@junipertraining.co.uk
07395789959
The reference code for this apprenticeship is VAC2000049320.
Apply now
Closes in 22 days (Tuesday 15 September 2026 at 11:59pm)
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