Further details

Will be available when you press apply and the full description will be available.

Apprenticeships

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

As an apprentice you’ll:

• Complete a level 3 Business Administration apprenticeship standard
• Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
• Learn and train for a specific job
• Get paid and receive holiday leave
• Get hands-on experience in a real job
• Study for 6 hours of your working hours
• Complete assessments during and at the end of your apprenticeship
• Be on a career path with lots of future potential

GCSE in:

5 x GCSE (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

UCL offers hybrid working where appropriate and the successful applicant may normally work remotely for up to 80% of the week if they wish. This can be discussed during the recruitment process.

This vacancy may close early if sufficient applications are received and you may be invited to an interview before the closing date. Please ensure you apply early to avoid disappointment.

About UCL

UCL is a world-leading teaching and research university, often ranked in the top ten in the world with an annual turnover of well over £1 billion. Part of UCL’s vision is to take on the hardest global challenges.

The UCL Centre for Advanced Research Computing (ARC) is UCL’s new institute for infrastructure and innovation in digital research – the supercomputers, datasets, software, and people that make computational science and digital scholarship possible.

About the Department of Academic Programmes Office (APO)

The Academic Programmes Office (APO) is the largest professional service support team at the IOE. The APO provides student and programme support for all accredited academic programmes, (undergraduate, post graduate and teacher training) as well as for all research student activity. Under the guidance of the Director of Education and Student Support, the teams are responsible for the academic quality of programmes, timetabling, placement management, adherence to internal and external requirements, production of statistics and returns for internal use and for presentation to external parties.

Your earnings can increase over time with an apprenticeship. Upon successful completion of the apprenticeship, the post holder will be in a strong position to apply for full employment at UCL.

Contact Information

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Mike Hand

michael.hand@inspirolearning.co.uk

0116 504 0393

The reference code for this apprenticeship is VAC2000044652.

Closes in 11 days (Sunday 9 August 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.

Sign in or create an account