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Apprentice Business Administrator
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MBF Supplies is a company marketing industrial fasteners, tools and associated products. We are seeking an apprentice to support our growing business with a focus on the maintenance and development of our existing and new e-commerce sites.
What you'll do at work
- Produces accurate records and documents including emails, letters, files, payments, reports and proposals
- Produce spreadsheets and product data reports
- Build and maintains positive relationships within their own team and across the organisation
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively
- Maintain develop/update websites/pages
Where you'll work
Unit 4, Peacock Trading Estate
Livesey Street
Sheffield
S6 2BL
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHEFFIELD CITY COUNCIL
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will be working towards a level 3 business administrator
You will attend college once a week
College is located at CDC Centre, Cricket inn Road, Manor Lane, Sheffield, S2 1TR.
Essential qualifications
GCSE in:
Maths & English (grade 4/C Equivalent or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
Other requirements
- Is computer savvy and keen to develop IT skills
- Have an attention to detail
- Be organised, methodical
- Have good written and communication skills
MBF Supplies is a company marketing industrial fasteners, tools and associated products. We are seeking an apprentice to support our growing business with a focus on the maintenance and development of our existing and new e-commerce sites.
Company benefits
- Full paid 20 days holiday (Plus bank Holidays)
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Opportunity to move into a full-time role upon completion of apprenticeship
- Opportunities for further training
The contact for this apprenticeship is:
SHEFFIELD CITY COUNCIL
The reference code for this apprenticeship is: VAC2000053232.
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