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Apprentice - Business Support & Finance Assistant
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Work as part of a friendly team supporting the day-to-day running of Young Somerset. You'll be the first point of contact for enquiries, provide administrative and financial support, maintain accurate records, and help coordinate activities that keep the charity running smoothly.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
This is a hybrid role so you will be required to have a suitable, confidential space to be able to work from home when required.
This apprenticeship offers an excellent opportunity to gain experience in administration, business operations, and finance support within a busy charity environment. Working as part of the Finance and Enterprise team, you will provide essential administrative support across the organisation, helping ensure the smooth day-to-day running of services while developing valuable workplace skills and experience.
You'll be involved in a wide range of duties, including supporting visitors and colleagues, coordinating meetings and events, maintaining accurate records and filing systems, and assisting with finance administration. You will also help manage internal resources, update staff information and documentation, liaise with suppliers, and support the production of reports and spreadsheets.
Key duties will include:
- Acting as a first point of contact for visitors, telephone calls, emails and enquiries
- Supporting meeting and event administration, including room bookings, hospitality, agendas and minute-taking
- Maintaining accurate records, filing systems and archives in line with GDPR requirements
- Assisting with data entry and ensuring information is accurate and up to date
- Monitoring shared inboxes and responding to enquiries appropriately
- Raising purchase orders, obtaining supplier quotes and supporting finance processes
- Producing reports and spreadsheets to support business and financial activities
- Maintaining inventories of organisational assets and equipment
- Updating internal documents, templates, guidance materials and intranet content
- Conducting research and administrative tasks to support business decision-making
This role is ideal for someone who is organised, enthusiastic, keen to learn, and interested in developing a career in business administration, operations, or finance support. You will receive training and support while gaining practical experience across a variety of business functions.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
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Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
GCSE in:
- English (grade 4/C or above or equivalent)
- Mathematics (grade 4/C or above or equivalent)
Level 3 in:
any subject considered (grade Pass)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
An Enhanced DBS clearance is required as the post holder will be working in close proximity to children. This post is exempt from the Rehabilitation of Offenders Acts.
Founded in 1997 as Somerset Rural Youth Project, we moved away from open access, universal services during the pandemic (2020), and now provide targeted support for young people which includes:
- Alternative education provision, for those struggling with mainstream education – focused on “learning by doing” with accredited outcomes
- Mental health provision as the largest NHS commissioned provider of low intensity cognitive behaviour therapy for young people in the Southwest in community & education settings
- An Enterprise offer, which includes a café and shop, where young people can engage in supported internships or work-based learning opportunities for their development
- Youth workers operating within health care and the community in support of statutory partners
https://www.youngsomerset.org.uk/ (opens in new tab)
Holiday entitlement is 27 days, plus 8 Bank Holidays (with an additional 5 days following 5 years’ service).
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible progression into a permanent position for the right candidate.
The contact for this apprenticeship is:
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
The reference code for this apprenticeship is VAC2000047905.
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