Apprentice Credit Controller – AAT Apprenticeship – Full Time

We are a fast-growing group of eight companies based in Ipswich, originally founded in 1988. We have an exciting opportunity for an Apprentice Credit Controller to join our finance team at Edison House while completing an AAT apprenticeship.

This is an ideal opportunity for someone looking to begin a career in finance and gain a recognised AAT qualification. Alongside structured apprenticeship training, you will receive practical, hands-on experience within a supportive finance team and learn how to manage customer accounts accurately and professionally.

We are looking for an enthusiastic, organised and reliable individual with good numeracy, communication and attention-to-detail skills. No previous finance experience is required, but you should be comfortable using spreadsheets, keen to learn and committed to completing your AAT apprenticeship alongside your day-to-day role.

Key Responsibilities

• Learning and supporting the day-to-day credit control activities across the group under the guidance of experienced finance colleagues
• Contacting customers by telephone and email regarding outstanding invoices, with support and training provided
• Posting and allocating customer receipts accurately
• Monitoring shared email inboxes and responding to routine queries promptly
• Setting up and maintaining customer accounts
• Assisting with aged debt reports and providing updates to the wider finance team
• Liaising with colleagues across the business to help resolve customer queries and process credit notes
• Keeping accurate records of customer contact, payment promises and account activity
• Escalating overdue accounts or complex queries to the Group Management & Project Accountant or Group Financial Controller
• Completing the learning, assignments and assessments required as part of the AAT apprenticeship
• Supporting the finance team with ad hoc administrative tasks and projects to build wider accounting experience