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Apprentice Customer Service Administrator - REF 14982
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About the Role
Adapt (UK) Training Services in Knowsley are recruiting for an Apprentice Customer Service Administrator. The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 15 months.
What you'll do at work
- Deliver a high standard of customer service to learners, employers and partners.
- Act as the first point of contact for low value customer enquiries.
- Resolve customer queries professionally or escalate where necessary.
- Keep customers informed throughout the booking and enrolment process.
- Build positive relationships with existing and prospective customers.
- Work within other departments as required due to business demands.
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Training course
- Customer service practitioner (level 2)
- Functional Skills
- Work based learning
Skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About Adapt (UK) Training Services Limited
At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed.
Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Progression onto full time employment
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