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Apprentice Drinks Technician
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This is a great opportunity to join a growing small business.
We work with a large number of independent and large hospitality businesses, providing them with great customer service. This role will form a central part in that, learning how to provide top quality customer service in a varied role.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Carrying out service calls
- Carrying out site audits
- Preparing equipment for workload
There will be much travel time involved as we service sites across the UK.
Where you'll work
Work location will be remote with occasional travel required down to Unit 11c Millbatch Farm, East Brent, TA9 4JN. Given this is a customer support role, much time will be spent travelling around (within the UK) to customer sites.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CITY OF WOLVERHAMPTON COLLEGE
Training course
Drinks dispense technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Interpret, follow and adhere to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
- Plan, organise and schedule own/others' work for example task delegation, work-flow, route planning, time management.
- Conduct site survey, including risk assessments.
- Interpret job requirements for example job specification, technical drawings, instruction booklets, identifying trends.
- Determine and source resources for example materials, time and equipment.
- Manage stock levels.
- Plumb pipework for drinks dispense equipment or components.
- Conduct electrical installations or maintenance of drinks dispense equipment or components.
- Install or maintain refrigeration components for drinks dispense equipment.
- Install or maintain gas dispense pressure system.
- Operate tools and instruments for example drills, power tools, spirit levels, specialist tools/instruments.
- Commission and connect specified equipment and/or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
- Assess condition of components and equipment and identifying action.
- Decommission and disconnect specified equipment or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
- Diagnose dispense, product or equipment faults and identify solutions.
- Test equipment and quality assure product dispensed, for example sampling final product.
- Clean lines, vessels and/or other equipment.
- Categorise decommissioned equipment for reuse, disposal or recycling.
- Pack decommissioned equipment to prevent further deterioration/damage.
- Isolate and document unsaleable product for return, destruction or further investigation.
- Complete documentation for example asset management records, work sheets, waste environmental records.
- Collect, record and provide data, for example pressure readings, stock usage.
- Communicate with stakeholders, internal or external for example customers, colleagues, managers, general public.
- Provide information, guidance or training to colleagues and/or stakeholders.
- Conduct all duties in adherence with health and safety directives and environmental policy and procedures.
- Interpret, follow and adhere to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
- Plan, organise and schedule own/others' work for example task delegation, work-flow, route planning, time management.
- Conduct site survey, including risk assessments.
- Interpret job requirements for example job specification, technical drawings, instruction booklets, identifying trends.
- Determine and source resources for example materials, time and equipment.
- Manage stock levels.
- Plumb pipework for drinks dispense equipment or components.
- Conduct electrical installations or maintenance of drinks dispense equipment or components.
- Install or maintain refrigeration components for drinks dispense equipment.
- Install or maintain gas dispense pressure system.
- Operate tools and instruments for example drills, power tools, spirit levels, specialist tools/instruments.
- Commission and connect specified equipment and/or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
- Assess condition of components and equipment and identifying action.
- Decommission and disconnect specified equipment or components in adherence to Service Level Agreements, legal requirements, COPs, specifications and customer needs.
- Diagnose dispense, product or equipment faults and identify solutions.
- Test equipment and quality assure product dispensed, for example sampling final product.
- Clean lines, vessels and/or other equipment.
- Categorise decommissioned equipment for reuse, disposal or recycling.
- Pack decommissioned equipment to prevent further deterioration/damage.
- Isolate and document unsaleable product for return, destruction or further investigation.
- Complete documentation for example asset management records, work sheets, waste environmental records.
- Collect, record and provide data, for example pressure readings, stock usage.
- Communicate with stakeholders, internal or external for example customers, colleagues, managers, general public.
- Provide information, guidance or training to colleagues and/or stakeholders.
- Conduct all duties in adherence with health and safety directives and environmental policy and procedures.
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Block release at college
The rest of the training will take place in the work place
Essential qualifications
- GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Creative
Other requirements
Must be 18 or over and must hold a full UK driving licence due to driving to different sites
We are a fast growing supplier of soft drinks to the hospitality industry. We have built our success through offering best in class support to hospitality businesses.
Part of our offering is providing dispensing equipment, which requires regular servicing and support.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full time employment, higher level training or specialised roles.
The contact for this apprenticeship is:
CITY OF WOLVERHAMPTON COLLEGE
The reference code for this apprenticeship is VAC2000046323.
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