UK Health Security Agency
Apprentice Emergency Preparedness Administrator
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Birmingham, Leeds, Liverpool or London (Canary Wharf)
Job Summary
The Apprentice Emergency Preparedness Administrator will work within the National Response Centre (NRC) to provide administrative support towards the management and coordination of the UKHSA national response to public health incidents.
The postholder will work in a collaborative and flexible manner with all members of the National Response Centre team and the wider EPRR Division to provide effective administrative support. The post holder may work with colleagues who are based across the country at different sites and/or who work remotely.
The UKHSA National Response Centre is responsible for coherence and coordination of:
- situational awareness and preparedness to effectively respond to incidents.
- response to incidents; and
- recovery from incidents.
The National Response Centre works closely with the network of Regional Response Centres and aligns with the WHO Framework for Public Health Emergency Operations Centres.
The successful candidate will have the opportunity to complete a Level 3 Business Administrator Apprenticeship. To qualify for a government-funded apprenticeship, you must be legally permitted to work in the UK and have been ordinarily resident in the UK or EEA for at least the three previous years prior to starting.
Working for your organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information: https://gov.uk/ukhsa/careers
Job Description
Your main responsibilities will include:
- Provide administrative support to the National Response Centre Team and other emergency response functions/staff as required, including arranging and taking minutes of meetings, diary management and support to Heads of NRC
- Be responsible for the development and maintenance of various information databases of emergency plans, contacts, distribution lists and other relevant information
- Handle information effectively and in line with Caldicott and Information Governance Guidelines
- Be a point of contact for the Money and People Services (MaPS) system, including sourcing, ordering and receipting of goods, as well as the prompt raising, payment and recording of invoices
- Manage and respond to enquiries, escalating complex issues or matters requiring input from other colleagues where appropriate.
- Support the set-up of new incidents
- Undertake an appropriate operational role in support of ongoing incidents following completion of the required training. This may occasionally involve working outside of normal working hours and over a seven-day period at times
- Support the closure of incidents and the debriefing process.
- Provide cross cover to other parts of UKHSA, as and when required
- Support Portfolio work and undertake project work as required
- To ensure 24/7 responsiveness, doing the work necessary to protect public health in the UK, you may be required to work over a seven-day period at times.
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Professional Development
- Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events.
- To participate in all mandatory training as required, i.e. health and safety information governance and all other mandatory training.
- Undergo a programme of on-going development and education, to build on existing knowledge and develop skills, which could include a range of professional or management pathways.
This is not an exhaustive list.
Person specification
- Educated to GCSE level in English and Maths at grade C (4) or above or other equivalent qualification.
- IT skills and effective in the use of Microsoft Office, including Word, Outlook, Excel and PowerPoint
- Ability to communicate clearly and concisely both orally and in writing.
- Ability to follow guidance, policies and processes, including handling sensitive and confidential data.
- Understanding of and commitment to equality of opportunity and good working relationships.
- Ability to use guidance, analyse relevant information and ask colleagues for input to support decision making.
To qualify for a government-funded apprenticeship, you must be legally permitted to work in the UK and have been ordinarily resident in the UK or EEA for at least the three previous years prior to starting.
You must also not currently hold an A-Level (or equivalent level 3; or higher qualification) in Business Administration.
Please note that for roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.
Salary information
Alongside your salary of £25,651, UK Health Security Agency contributes £7,431 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides: https://www.civilservicepensionscheme.org.uk
- Administrative Officer (AO)
- £25,651-£27,220 (National)
- £27,335 -£28,442 (Outer London)
- £29,613-£30,266 (Inner London)
For Fixed term posts:
For Temporary Appointments, if you are not currently a civil servant, you will take up the post on a Fixed Term appointment. You may be able to take this role up as a Secondment. If you are an existing Civil Servant, based outside of the UKHSA, you will take up the post as a loan which you will need your department to agree. You cannot take the post up as a fixed term. If you are an existing UKHSA member of staff, you will take up the post as either a level transfer or a temporary promotion as per the UKHSA’s Pay policy.
Location
This role is being offered as hybrid working based at any of our Core HQ’s in Birmingham, Leeds, Liverpool or London (Canary Wharf).
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants).
Security clearance level requirement
Successful candidates must pass a basic Disclosure and Barring Security (DBS) check before they can be appointed.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.
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Selection process details
This vacancy is using Success Profiles and will assess your behaviours and strengths.
Stage 1: Application & Sift
You will be required to complete an application form. You will be assessed on the listed 8 essential criteria, and this will be in the form of:
- an application form (‘Employer/ Activity history’ section on the application)
- a 750 word supporting statement.
This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria.
You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V –please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 750 words. We will not consider any words over 750 words.
Longlisting: In the event of a large number of applications we will longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
Only those meeting all essential criteria will be taken through to shortlisting.
Shortlisting: In the event of a large number of applications we will shortlist on:
Educated to GCSE level in English and Maths at grade C (4) or above or other equivalent qualification.
If you are successful at this stage, you will progress to interview and assessment.
Feedback will not be provided at this stage.
Stage 2: Interview
You will be invited to a remote interview over MS Teams.
Behaviours and strengths will be tested at interview.
The Behaviours Tested During The Interview Stage Will Be
- Making Effective Decisions (Lead behaviour)
- Developing Self and Others
- Seeing the Big Picture
- Working Together
Interview dates are to be confirmed.
Reasonable Adjustments
The Civil Service is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, we will consider any reasonable adjustments that could help you. An adjustment is a change to the recruitment process or an adjustment at work. This is separate to the Disability Confident Scheme. If you need an adjustment to be made at any point during the recruitment process you should contact the recruitment team in confidence as soon as possible to discuss your needs.
You can find out more information about reasonable adjustments across the Civil Service here: https://www.civil-service-careers.gov.uk/reasonable-adjustments/
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under
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