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Apprentice Emerging Talent Coordinator
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About the Role
As an Apprentice Emerging Talent Coordinator, you'll be working within the Emerging Talent team, supporting them in the development, implementation, and delivery of the Emerging Talent Programmes across the Construction business division.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work:
- Maintaining emerging talent data, ensuring accuracy and providing necessary reports
- Supporting onboarding and engagement activities, including new starter communications and ongoing engagement initiatives
- Assisting with apprenticeship programme activity, including training provider administration and progress monitoring
- Supporting the successful delivery of Emerging Talent Events such as inductions, celebration events and conferences
- Managing the Emerging Talent Teams Channel and Hub, coordinating access and communications
Where you'll work:
Osprey House
5 Hunter Road, Castle Donington
Derby
DE74 2TQ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider:
LEEP TALENT LIMITED
Training course:
HR support (level 3)
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What you'll learn:
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
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Training schedule:
HR Support Level 3.
Essential qualifications:
GCSE in:
- Maths & English (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Other requirements:
N/A
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