Apprentice Facilities Co-ordinator

Role Overview

Working as part of the FM team learning and delivering the entire spectrum of FM services, this junior role will grow with learning. For the right candidate, a junior management position with a level of accountability is possible within 3 years. Role will include general tasks such as dealing with post, printing, filing, maintenance and more.

Responsibilities

• The Apprentice will learn (on the job) how to provide various FM services to the business, its staff and its visitors.
• Support the Senior Facilities Co-ordinators in facilitating successful and productive working relationships between all key stakeholders, end users, the wider FM team and its service providers.
• Support Senior Facilities Co-ordinators in acting as the interface between the core business and the FM providers, and as a filter for requests for change from both parties.
• Support the development and implementation of changes to contracted services to improve service quality, which reflects best practice FM.
• Aid the Senior Facilities Co-ordinators in engendering and fostering a partnership approach with the Service Providers built on co-operation, close liaison, honesty and information transparency.
• Work with the Service Providers in pursuit of opportunities for mutual benefit and shared investment (e.g. joint training initiatives), gain-share and innovation.
• Assist with the monitoring, auditing and checking of the currency of the Service Provider’s quality management, performance monitoring and management information systems.
• Ensure that the Service Provider monitors its own service delivery in accordance with its quality management regime.