About the Role

The apprentice will support residents with personal care, mobility, meals, and daily activities while promoting dignity, independence, and well-being. They will communicate with residents and families, maintain accurate care records, follow care plans, and work safely alongside experienced care staff.

Key Responsibilities

• Support residents with personal care, mobility, meals, and daily activities
• Communicate with residents and families
• Maintain accurate care records
• Follow care plans
• Work safely alongside experienced care staff
• Undertake mandatory training
• Take part in meetings and handovers

Training and Development

Apprenticeships include time away from working for specialist training. The apprentice will study to gain professional knowledge and skills. Course contents include:

• Support individuals according to their personal care/support plan
• Take the initiative when working outside normal duties and responsibilities
• Recognise and access help when not confident or skilled in any aspect of the role
• Implement/facilitate the specialist assessment of social, physical, emotional, and spiritual needs of individuals with cognitive, sensory, and physical impairments
• Contribute to the development and ongoing review of care/support plans
• Provide individuals with information to enable them to exercise choice on how they are supported
• Encourage individuals to actively participate in the way their care and support is delivered
• Ensure that individuals know what they are agreeing to regarding the way in which they are supported
• Lead and support colleagues to understand how to establish informed consent when providing care and support
• Guide, mentor, and contribute to the development of colleagues in the execution of their duties and responsibilities
• Demonstrate dignity in their working role with individuals they support, their families, carers, and other professionals
• Support others to understand the importance of equality, diversity, and inclusion in social care
• Exhibit empathy for individuals they support
• Exhibit courage in supporting individuals in ways that may challenge your own cultural and belief systems
• Demonstrate and promote excellent communication skills
• Use and facilitate methods of communication preferred by the individual they support
• Take the initiative and reduce environmental barriers to communication
• Demonstrate and ensure that records and reports are written clearly and concisely
• Lead and support others to keep information safe and preserve confidentiality
• Support others to recognise and respond to potential signs of abuse
• Work in partnership with external agencies to respond to concerns of abuse
• Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
• Recognise, report, respond to, and record unsafe practices and encourage others to do so
• Lead and mentor others where appropriate to promote the wellbeing of the individuals they support
• Demonstrate the management of the reduction of infection, including use of best practice in hand hygiene
• Promote healthy eating and wellbeing by supporting individuals to have access to fluids, food, and nutrition
• Carry out fire safety procedures and manage others to do so
• Develop risk assessments and use in a person-centred way to support individuals safely including moving and assisting people and objects
• Manage, monitor, report, and respond to changes in the health and wellbeing of the individuals they support
• Take the initiative to identify and form professional relationships with other people and organisations
• Demonstrate, manage, and support self and others to work within safe, clear professional boundaries
• Take the initiative to evaluate and improve own skills and knowledge through reflective practice, supervision, feedback, and learning opportunities
• Demonstrate continuous professional development
• Carry out research relevant to individuals’ support needs and share with others
• Demonstrate where necessary mentoring and supervision to others in the workplace
• Demonstrate good team/partnership working skills
• Demonstrate your contribution to robust recruitment and induction processes