Apprentice Internal Sales Account Manager

Reporting to Internal Sales Manager you will learn how to promote, increase sales and build new business for Morris Lubricants in the UK. You will be supported to gain an apprenticeship under the Skills England Level 4 Sales Executive Apprenticeship standard (reference number ST0572).

Wage: £18,375 a year

Training course: Sales executive (level 4)

Hours: Monday to Friday 8.45am to 5.00pm, 36 hours 15 minutes a week

Start date: Monday 2 November 2026

Duration: 1 year 6 months

Positions available: 1

What you'll do at work

• Learn how to promote and increase sales of Morris Lubricants across all sectors in the UK.
• Commit to study for a Sales Executive Level 4 Apprenticeship qualification.
• Learn to build new business in all sectors throughout your designated area to achieve your targets.
• Create an extensive prospect pipeline using the company CRM and keep accurate records of your progress and achievement.
• Liaise with colleagues to learn sales, commercial, technical and marketing knowledge as necessary.
• Build relationships with your colleagues & prospects.
• Assist and support sales colleagues to address opportunities that are developed.
• Report progress on a regular basis including a formal monthly report.
• Commit to ongoing personal development to advance commercial skills.

Where you'll work

38-41 Castle Foregate
Shrewsbury
Shropshire
SY1 2EL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BMS PROGRESS LLP

Training course

Sales executive (level 4)

What you'll learn

Course contents

• Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
• Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
• Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
• Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and//or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
• Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
• Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
• Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
• Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
• Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
• Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
• Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.