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Apprentice Internal Sales Administrator
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Role Overview Provide administrative support to the Internal Sales Team by processing orders, preparing quotations, maintaining customer records, and handling enquiries. Work closely with customers, suppliers, and production to ensure efficient order delivery while developing product knowledge, customer service, and commercial skills.
What You'll Do at Work
- Provide administration support to the Internal Sales Team, helping to manage customer enquiries, orders, and day-to-day sales activities.
- Process customer orders accurately onto internal systems, ensuring all details are recorded correctly and communicated to relevant departments.
- Prepare and issue quotations for customers, working with internal teams to gather pricing, technical information, and lead times.
- Maintain and update customer records, price lists, product information, and sales documentation.
- Liaise with customers, suppliers, and internal departments to support smooth communication and efficient order delivery.
- Work closely with the Production Team to gain a practical understanding of manufacturing processes, products, and the technology behind the solutions supplied.
- Develop knowledge of the company’s products and services, supporting customers with accurate information and assisting with sales enquiries.
- Support the continuous improvement of sales and administrative processes, identifying opportunities to improve efficiency and customer service.
- Gain experience across different departments, developing a broader understanding of the business and how sales, production, engineering, and operations work together.
- Build professional skills in customer service, communication, organisation, commercial awareness, and technical product knowledge, with opportunities for the role to develop as experience and confidence grows.
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Where You'll Work
464 DUKESWAY
TEAM VALLEY TRADING ESTATE
GATESHEAD
NE11 0PZ
Training Details Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
- Training Provider: TDR TRAINING LIMITED
- Training Course: Business administrator (level 3)
- Training Contents:
- Skilled in the use of multiple IT packages and systems relevant to the organisation to write letters or emails, create proposals, perform financial processes, record and analyse data.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
- Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Uses relevant project management principles and tools to scope, plan, monitor and report.
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Training Schedule All training will take place in the workplace. Your training officer will visit you on a monthly basis.
Entry Requirements
- GCSE in:
- English Language or English Literature (grade 4 or above)
- Maths (grade 4 or above)
Earnings Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Career Prospects Full-time position upon completion of the apprenticeship for the right candidate.
Contact Information
- Contact for this apprenticeship: TDR TRAINING LIMITED
- Reference Code for this apprenticeship: VAC2000046738
Application Deadline Closes in 24 days (Monday 31 August 2026)
Application Process After signing in, you’ll apply for this apprenticeship on the company's website.
Company Information Air Purification Skroll Limited (APSL) are a technology based solution provider with a revolutionary new air & gas adsorption technology… Skroll… the future of air & gas adsorption media.
Our expert team have extensive knowledge of the air & gas purification market and are focused on providing customers with performance enhancing solutions to OEM, aftermarket and specialised applications. This dedicated approach provides a close working relationship with customers to meet their application requirements and demands.
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