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Apprentice IT and Digital Support Technician J3508
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Apprentice IT and Digital Support Technician
Location
Bristol (BS1 5UA)
Closing Date
Closes in 13 days (Thursday 29 October 2026 at 11:59pm)
Wage
£15,392 for your first year, then could increase depending on your age
Summary
Are you interested in technology, enjoy solving problems and like helping people? This is a great opportunity to start your career in IT while gaining hands-on experience within a busy and varied digital environment.
Training
- Training Provider: CITY OF BRISTOL COLLEGE
- Training Course: Digital support technician (level 3)
- Duration: 1 year 6 months
Work
- Hours: Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4.30pm with 1 hour for lunch (unpaid). 37 hours a week
- Start Date: Monday 16 November 2026
- Positions Available: 1
What you'll do at work
- Providing first-line IT support to staff and students
- Helping to identify and resolve IT problems and service requests
- Setting up desktops, laptops, tablets and mobile devices
- Supporting user accounts, including password resets and account changes
- Helping with technology in classrooms and meeting rooms, including interactive displays, AV equipment and printers
- Supporting Microsoft 365 applications including Outlook, Teams, OneDrive and SharePoint
- Learning how to use device management technology such as Microsoft Intune and Autopilot
- Installing and configuring software applications
- Helping to maintain accurate records of IT equipment and assets
- Recording work and updates on the ICT service desk system
- Working with experienced colleagues and escalating more complex problems when needed
- Getting involved in ICT projects and technology rollouts
- Occasionally supporting other College locations when required
- Following College requirements around safeguarding, information security, GDPR and health and safety
- Completing your apprenticeship training and applying what you learn in your day-to-day role
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Requirements
- Essential Qualifications:
- GCSE in: English (grade 4 to 9 (A* to C))
- IT (grade 4 to 9 (A* to C))
- Maths (grade 4 to 9 (A* to C))
Skills
- Communication skills
- IT skills
- Organisation skills
- Team working
- Initiative
- Can manage yourself
- Ability to deal with pressure
- Motivation
- Commitment
- Common sense
- Reliability
- Enthusiasm
Other Requirements
- Passing a Disclosure and Barring Service (DBS) check.
About this employer
As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Apprenticeship Agency (FJAA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly. http://www.theswac.org.uk
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After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay here. On successful completion of the apprenticeship, for the right candidate there could be an opportunity to progress onto further apprenticeship qualifications or a full-time role within the college.
Contact
The contact for this apprenticeship is:
- Employer: SOUTH WEST APPRENTICESHIP COMPANY LTD
- Contact Person: Clare Vertigen
- Email: info@theswac.org.uk
- Reference Code: VAC2000059231
Apply Now
Closes in 13 days (Thursday 29 October 2026 at 11:59pm) Sign in or create an account
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