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Apprentice Lettings & Property Management
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Join a Property Management apprenticeship combining hands-on experience with a recognised qualification. Support lettings, inspections, maintenance, tenant enquiries, and compliance while learning from a supportive team. Gain training, career progression, paid travel expenses, industry skills, and real responsibility from day one.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will support the Lettings & Property Management team with day-to-day tasks, including:
- Managing property files and administration
- Liaising with landlords, tenants, and contractors
- Arranging maintenance and repairs
- Booking & carrying out property inspections
- Assisting with inventories
- Assisting with re-letting processes and tenancy progression
- Conducting tenant referencing procedures
- Answering calls and handling enquiries
- Updating systems and ensuring compliance
- Assisting with tenancy progression and supporting rent reviews
- Conducting property viewings and feedback
- Completing and negotiating offers/applications
A full driving licence and access to your own car are essential, as you’ll be travelling between properties.
Where you'll work
11 Duke Street
Chelmsford
CM1 1HL
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
Crown Vocational Training Limited
Training course
Housing and property management (level 3)
What you'll learn
Course contents
- Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical, and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
- Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
- Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team, and business targets.
- Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond appropriately.
- Information collection and sharing: Use a variety of methods to identify, collect, and communicate technical and other information in a confident and effective manner.
- Influencing and negotiating skills: Influence and negotiate with customers, partners, and suppliers.
- Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
- Problem Solving: Use a problem-solving and flexible approach in their day-to-day duties.
- Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment.
- Decision making: Effective decision-making in order to apply the businesses' objectives and priorities.
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Training schedule
This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.
More training information
Trainer provider - Crown Vocational Training.
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Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Problem-solving skills
- Logical
- Team working
- Initiative
- Resilience
- Willingness to learn
- Coachable
Other requirements
A full driving licence and access to your own car are essential, as you’ll be travelling between properties.
About this employer
We are an independent business with two branches located in central Chelmsford. We pride ourselves in standing out against other companies with our high level of customer services and ensuring that each working day is exciting. We are a fun, dynamic group and have regular, paid-for, social events throughout the year to keep up the team spirit. We provide all employees with the opportunity for progression, meaning plenty of opportunities and training available to learn other aspects of the business.
Company benefits
- Full training and support
- Career progression opportunities
- Industry-recognised qualification
- Company events and incentives
- Friendly and supportive team environment
- Parking available & travel expenses paid
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Successful completion of the apprenticeship can lead to a permanent role within the business, with progression opportunities into Lettings Negotiator, Property Manager, Senior Property Manager, Branch Manager, or other specialist property roles. Further industry qualifications and professional development may also be available.
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