Find an apprenticeship
Apprentice Medical Administrator (Business Administrator - Level 3)
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Apprentice Medical Administrator
An opportunity to start a career in healthcare, the Apprentice Medical Administrator will learn the essentials of business administration, patient support, corporate client support and working with clinicians.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Coordinating and providing care and reporting that is safe, timely, effective, efficient, equitable and client-centred
- Handling case assignments and referrals, drafting service plans / agreements, review case progress, co-ordinate with other care providers and determine case closure
- Helping clients and employees achieve wellness, autonomy and client satisfaction
- Support and improve multiple care aspects (case co-ordination, client resources, diary / resource management, information governance, etc)
- Help the business communicate effectively with clients, patients, clinicians and the healthcare marketplace
- Develop effective working relations and cooperate with medical teams to deliver continuous improvement in business performance and patient care
- Interact with patients and clients to keep track of their progress, service provision and to ensure satisfaction
Where you'll work
Surrey Technology Centre
40 Occam Road
Guildford
GU2 7YG
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SURREY COUNTY COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Training schedule
This is a full-time, office based role in Guildford, Surrey, at Occupational Health Assessment Ltd, Surrey Technology Centre, 40 Occam Road, Guildford. GU2 7YG
One day a week is provided for off-the-job-learning, as well as regular group workshops with Surrey Adult Learning in Woking
Essential qualifications
- GCSE in:
English (grade 5)
Maths (grade 5)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Aptitude and enthusiasm are as important as experience or qualifications and we welcome applications from any background. Previous work experience is welcome, although not necessary.
An enhanced DBS check must be completed, along with evidence of qualifications and at least two references.
Occupational Health Assessment Ltd is a specialist provider of medical services to business across the UK.
With a highly experienced team of doctors, nurses and case managers, the business is SEQOHS Accredited and a Certified B-Corporation.
https://occupationalhealthassessment.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Previous Apprentices have gone on to Specialist Case Manager roles and into Business Management.
As the first step into a career in healthcare, the business is happy to support learning and development towards a range of specialisms, as part of an individual training plan.
The contact for this apprenticeship is:
OCCUPATIONAL HEALTH ASSESSMENT LTD
Practice Director
support@ohassessment.com
02032398229
The reference code for this apprenticeship is VAC2000054294.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills