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Apprentice Medical Receptionist
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About the Role
We are looking to recruit a Apprentice Medical Receptionist to join our incredible, hard working administration team. The role will involve communicating with our patients over the telephone, face to face and through our digital platform askmyGP. The confidential nature of the position will require a high level of trust and understanding.
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Day to Day Role Responsibilities
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- Greet our patients with kindness and understanding
- Answer the incoming calls swiftly
- Offer guidance to our patients face to face as they present at the front desk
- Use of multiple IT systems including our digital platform askmyGP and the EMIS clinical system
- Ensure clear and accurate entries are documented in our patients medical records.
- Listen carefully and be understanding to our patients needs
- Communicate well with colleagues
- Build good relationships with colleagues
- Complete all tasks to a high standard
- Scanning documents accurately to medical records
- Attend practice meetings as required
- Keep your working area clear and tidy
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